Circe Human Services logo

Circe Human Services

by CIRCE · Since 2011
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ActiveAvailable globallyCloud
Quick facts
VendorCIRCE
Year launched2011
StatusActive
Location1388 Sutter St, Suite 600,, San Francisco, California 94109, US
Countries servedGlobal
Languages7
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Circe Human Services

Circe Human Services by CIRCE is a specialized human services management platform designed to support organizations that deliver social care, community programs, and case management services.

Circe Human Services by CIRCE is a specialized human services management platform designed to support organizations that deliver social care, community programs, and case management services. Built to streamline administrative processes while improving client outcomes, the software focuses on centralizing data, automating workflows, and ensuring compliance with regulatory standards. At its core, Circe Human Services provides tools for case tracking, intake management, service planning, reporting, billing, and documentation. The platform is tailored for agencies that need a secure and structured system to manage sensitive client information while maintaining operational efficiency. Overall, Circe Human Services presents a robust and structured solution tailored to the complex needs of human services organizations.

Pros & Cons

Pros
  • Built on Salesforce for enterprise grade security and data reliability.
  • Designed by service providers specifically for the human services sector.
  • Fully compliant with federal health data privacy and security regulations.
  • Supports hybrid workforces with secure remote access to sensitive data.
  • Mobile functionality empowers teams performing assessments directly in the community.
Cons
  • Organizations must have a Salesforce environment to utilize the application.
  • Complex customization may require professional technical support for implementation.
  • The learning curve can be steep for staff unfamiliar with Salesforce.
  • Pricing is typically based on a per user annual subscription model.
  • Smaller nonprofits might find the initial migration and setup costs high.

Features

Key features

Salesforce-Native Architecture

The platform is built directly on Salesforce, ensuring a secure, scalable, and familiar environment for managing complex human services data.

Mobile-First Crisis Response

Designed specifically for field work, this feature enables mobile crisis teams to access and input critical data in real-time during community-based interventions.

Cloud-Based Case Management

This centralized system allows organizations to track client journeys and service needs through an integrated, accessible cloud environment.

Custom Reporting and Charting

The software provides robust tools for visualizing social service data, helping agencies meet strict compliance and reporting requirements.

Integrated Care Coordination

This feature connects various service branches, such as mental health and housing, to ensure a holistic approach to individual client care.

Additional features

Cybersecurity Monitoring

Protects sensitive client health and social service data through continuous network surveillance.

Nonprofit Success Pack (NPSP)

Incorporates specific industry standards for donor management and nonprofit-specific constituent tracking.

Mulesoft Integration

Connects disparate data sources and applications across the organization for a unified data view.

Flow Automations

Uses logic-based triggers to automate repetitive administrative tasks and streamline internal workflows.

Experience Cloud Portals

Creates branded digital spaces for clients or partners to interact with the agency and access resources.

CRM Analytics (Tableau)

Features advanced data visualization and business intelligence tools to derive insights from service delivery metrics.

3rd Party Integrations

Allows the software to connect with external applications and tools to extend its functional capabilities.

Managed IT Services

Includes proactive monitoring of devices, network security, and infrastructure to ensure constant software uptime.

Systems Migration Services

Facilitates the secure transfer of data from legacy databases into the integrated cloud platform.

Case Management Tracking

Enables detailed monitoring of client interactions, service plans, and long-term outcomes within a single interface.

Mobile Crisis Support

Offers a dedicated interface for fast-paced, community-based emergency response and mental health interventions.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanDutchItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL

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