About Cisco CDR Reporting & Analytics
Cisco CDR Reporting & Analytics is a reporting software from Sideview that provides detailed insights into CUCM (Cisco Unified Communications Manager) call data. It combines features such as call filter searches, drilldown investigation capabilities, and customizable report creation so organizations can monitor call concurrency and alert on call quality. The software lets users create dashboards for real-time analysis of call quality metrics. Cisco CDR Reporting & Analytics is utilized by Fortune 100 companies, offering a 60-day free trial with access to live data for trial users. Key capabilities: call filter searches drilldown capabilities report creation dashboard customization alert system Best for: enterprises that need precise call analytics and reporting.
Cisco CDR Reporting & Analytics Details
Cisco CDR Reporting & Analytics's In-App Market Place
Does Cisco CDR Reporting & Analytics have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (元), SEK (kr), INR (₹), BRL (R$), HKD (HK$), MXN (Mex$), SGD (S$), NOK (kr), KRW (₩)
Pros & Cons
- • Seamless integration with Cisco systems: Perfect for businesses already using Cisco Unified Communications.
- • Comprehensive reporting: Provides detailed insights into call data, costs, and performance.
- • Customizability: Allows businesses to create tailored reports suited to their unique needs.
- • Real-time data: Enables real-time monitoring of call activity, ensuring quick problem identification.
- • Scalable: Suitable for organizations of varying sizes, from small businesses to large enterprises.
- • Complex for non-Cisco users: The tool is specifically designed for Cisco systems, so it may not be suitable for businesses using different telecom infrastructure.
- • Learning curve: Some users may find the setup and customization process challenging without prior experience with CDR tools.
- • Pricing transparency: Pricing is not typically listed openly, so potential users must contact SideView for a quote.
- • Requires Cisco infrastructure: This tool is most beneficial when used with Cisco Unified Communications Manager, limiting its use for organizations without Cisco products.
- • Dependence on network data quality: The accuracy of the reports depends on the quality and completeness of the CDR data received from Cisco systems.
Cisco CDR Reporting & Analytics's Support Options
Email Address
support@sideviewapps.com