About Cisco Emergency Responder

Cisco Emergency Responder is a software platform from Cisco that improves Unified Communications Manager's emergency 9-1-1 functionality. It provides caller location identification, emergency call routing, and real-time location updates so emergency services can reach callers accurately and quickly. This solution is designed to ensure that emergency calls are directed to the appropriate response team while offering administrators a way to manage and maintain accurate location data for all devices on the network. Key capabilities: caller location identification emergency call routing real-time location updates management of location data support for multiple sites Best for: organizations that need to manage emergency communication and ensure the safety of their employees during critical situations.

Cisco Emergency Responder Details

Vendor
Cisco
Year Launched
1984
Location
Cisco Systems, Inc. 170 West Tasman Drive San Jose, California 95134 United States
Deployment
cloud
Training Options
videos, demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French
Users
Administrators, Operators, Dispatchers, Emergency Responders
Industries Served
Healthcare, Education, Government, Retail, Manufacturing, Hospitality, Transportation
Tags
Emergency Responder, Emergency Notification, Cisco

Cisco Emergency Responder's In-App Market Place

Does Cisco Emergency Responder have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£)

Pros & Cons

  • Automatically identifies the location of a 911 caller within a large campus or multi-building environment
  • Enables faster response times by routing 911 calls to the appropriate local Public Safety Answering Point (PSAP)
  • Interoperable with Cisco Unified Communications Manager to provide comprehensive emergency call handling capabilities
  • Allows for tracking and logging of emergency calls for future reference and reporting purposes
  • Assists in compliance with regulatory requirements for emergency services in large organizations or institutions
  • Only works within Cisco Unified Communications ecosystem.
  • No public API for external integrations.
  • Initial setup can be complex for large deployments.
  • Mobile device tracking may require additional configuration.
  • Reporting customization is somewhat restricted.

Cisco Emergency Responder's Support Options

Cisco Emergency Responder's Alternatives