About CitusHealth
Built to support software workflows, CitusHealth from Citus Health emphasizes usability and control. Public product information is limited, so confirm specific modules with the vendor directly. Key capabilities: Data export and backup Core workflow management Configurable settings and roles Reporting and visibility Integration support Best for: teams needing workflow tools with configurable settings and integrations.
CitusHealth is a comprehensive digital platform designed to streamline collaboration, communication, and patient engagement for home-based and post-acute care providers. The platform integrates multiple care services—including home infusion, specialty infusion and pharmacy, home health, hospice and palliative care, ambulatory infusion, and senior living facilities—into a single digital solution. By centralizing scheduling, documentation, and care coordination, CitusHealth enables clinicians and care teams to deliver higher-quality care efficiently while maintaining work-life balance. The platform’s Message Center and Education Center are core features that support real-time communication between care teams, patients, and caregivers. Through secure messaging, video chats, and automated routing, care teams can ensure timely intervention, patient education, and engagement across the care journey. Patients and caregivers benefit from on-demand educational resources, remote screening, and diagnosis-specific support, fostering a more personalized and responsive care experience. CitusHealth has demonstrated measurable outcomes, serving over one million active patients, processing five million secure messages monthly, and supporting more than 100 post-acute organizations. Organizations using the platform report streamlined workflows, reduced administrative burdens, and enhanced satisfaction among referral sources, clinicians, and patients alike.
Pros & Cons
- +Boosts real-time collaboration between care teams, patients, and families.
- +Drives patient engagement with education tools and multilingual support.
- +Streamlines workflows with automated forms, routing, and assessments.
- +Covers a wide range of care settings: home infusion, hospice, palliative, and facilities.
- +Keeps compliance and documentation on point.
- −Takes time for new users to get up to speed.
- −Relies on internet access and system integration.
- −Some features don’t work offline.
Features
Key features
- Real-time communication – Enables care teams, patients, and caregivers to interact instantly via secure messaging and video chat.
- Centralized message center – Organizes all communications in one platform for easier collaboration and tracking.
- Education center – Provides on-demand documents and videos to educate patients and caregivers.
- Automated message routing – Ensures messages and tasks are escalated to the right staff by role.
- Multilingual caregiver engagement – Supports communication in patients’ and caregivers’ preferred languages.
- Workflow automation – Streamlines forms, surveys, and remote assessments to improve efficiency.
- Integration across care settings – Supports home infusion, specialty infusion, pharmacy, home health, hospice, palliative care, ambulatory infusion, and facilities.
- Analytics and reporting – Monitors secure messages, active patients, configurable forms, and organizational growth.
Additional features
- Secure messaging and video chat – Connects care teams, patients, and family caregivers seamlessly.
- Automated routing and escalation – Delivers messages and tasks to the appropriate staff automatically.
- On-demand educational content – Offers resources for patient education and care support.
- Compliance tracking – Ensures all forms, surveys, and documentation meet requirements.
- Remote screening and assessment – Allows clinicians to assess patients without in-person visits.
- Multilingual patient and caregiver support – Provides resources and communication in multiple languages.
- Bereavement and diagnosis-specific resources – Improves caregiver support for complex care needs.
- Workflow management – Automates routine tasks for care teams and referral partners.
- Integration with referral networks – Enhances efficiency and satisfaction for referral sources.
- Centralized care coordination – Unifies patient engagement, clinical workflows, and team collaboration.
- Analytics dashboards – Tracks messages, patients, forms, and organizational performance.
- Enhanced clinician efficiency – Reduces workload, restores work-life balance, and improves staff retention.
Pricing
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About CitusHealth
Built to support software workflows, CitusHealth from Citus Health emphasizes usability and control. Public product information is limited, so confirm specific modules with the vendor directly. Key capabilities: Data export and backup Core workflow management Configurable settings and roles Reporting and visibility Integration support Best for: teams needing workflow tools with configurable settings and integrations.
CitusHealth Details
CitusHealth's In-App Market Place
Does CitusHealth have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), CHF (Fr), SGD (S$), HKD (HK$), NZD (NZ$), SEK (kr), KRW (₩), RUB (₽)
Pros & Cons
- Boosts real-time collaboration between care teams, patients, and families.
- Drives patient engagement with education tools and multilingual support.
- Streamlines workflows with automated forms, routing, and assessments.
- Covers a wide range of care settings: home infusion, hospice, palliative, and facilities.
- Keeps compliance and documentation on point.
- Takes time for new users to get up to speed.
- Relies on internet access and system integration.
- Some features don’t work offline.
CitusHealth's Support Options
Email Address
info@citushealth.comContact
800-863-9130Documentation
https://www.citushealth.com/resources/#whitepapersCitusHealth's Alternatives
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