CityGIS is a GIS software platform from CityGIS BV that provides geographic information system capabilities. It combines calltaking & dispatching, mobile navigation, and electronic dossier management for ambulance care so users can effectively coordinate emergency services. CityGIS supports real-time location tracking and data management, allowing for efficient response to incidents. The platform also includes features tailored for dispatch centers to improve operational efficiency. Key capabilities: Calltaking & Dispatching Mobile Navigation Electronic Dossier Management Real-Time Tracking Incident Reporting Best for: emergency service organizations that need to manage response operations and coordinate effectively during incidents.
CityGIS is a robust, purpose-built solution for public safety and emergency services that brings together GIS mapping, real-time dispatching, mobile navigation, and integrated ambulance/hospital workflows. Its modular architecture and real-time capabilities — like live tracking of units, multi-layer risk-aware maps, and automated dispatch suggestions — make it highly suitable for mission-critical environments where seconds can make the difference between life and death. For national or regional dispatch centers handling ambulance, fire, or police operations, CityGIS offers a comprehensive “single pane of glass” solution that supports both control rooms and mobile responders in the field. Because CityGIS is tailored to the specific needs of emergency services and maintained centrally (with national servers and own cartography), organizations adopting it may benefit from high reliability and consistent updates — but will likely need vendor collaboration for deployment, training, and maintenance. The lack of publicly available pricing or a self-serve marketplace means assessing total cost and extensibility requires direct contact. Also, because it’s primarily used in the Netherlands and Belgium, organizations outside that region may face customization challenges.
Display caller location with updated base maps, street data, and risk layers during emergency calls
Monitor availability and live movement of ambulances, fire trucks, and police units for fast dispatching
Automate call-taking, unit suggestions, and resource assignment from incident intake to deployment
Add service-specific modules such as robbery response, fire time modeling, or ambulance coverage
Provide optimized turn-by-turn navigation for emergency vehicles using OOV-optimized routing
Create and transmit patient and ride forms digitally from the field to hospitals and billing systems
Overlay hydrants, traffic jams, weather radar, 360-degree imagery, and environmental data
Support large-scale, high-availability control-room environments with secure integration links
Maintain specialized emergency-service maps with risk zones, addresses, and public safety layers
Visualize incidents, responders, and custom emergency layers on high-accuracy base maps
Handle inbound emergency calls, prioritize incidents, and assign the closest available units
Show live locations, statuses, and availability for all emergency service vehicles
Equip police, ambulance, and fire brigades with tools tailored to their operational workflows
Deliver emergency-friendly routes avoiding blockages, delays, and slow paths
Capture digital patient records, care details, and transport information in the field
Link with hospitals, billing systems, national networks, and public safety communication platforms
Include traffic, weather, terrain, hydrants, building info, and other critical datasets
Provide national-scale hosting with secure data exchange, backups, and high availability
Maintain dedicated emergency maps updated by in-house cartographers
Offer a unified operator dashboard for dispatching, map control, and incident management
Supply responders with mobile tools for navigation, incident updates, and information exchange
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CityGIS is a GIS software platform from CityGIS BV that provides geographic information system capabilities. It combines calltaking & dispatching, mobile navigation, and electronic dossier management for ambulance care so users can effectively coordinate emergency services. CityGIS supports real-time location tracking and data management, allowing for efficient response to incidents. The platform also includes features tailored for dispatch centers to improve operational efficiency. Key capabilities: Calltaking & Dispatching Mobile Navigation Electronic Dossier Management Real-Time Tracking Incident Reporting Best for: emergency service organizations that need to manage response operations and coordinate effectively during incidents.
Does CityGIS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
N/A
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Email Address
info@citygis.nlContact
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