Citymapper logo

Citymapper

by Citymapper Limited
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ActiveAvailable globallyCloud
Quick facts
VendorCitymapper Limited
Year launchedN/A
StatusActive
LocationAttn: Data Protection Officer Citymapper Ltd. 138 Fetter Lane London
Countries servedGlobal
Languages8
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Citymapper

Citymapper is a mobility and journey-planning software designed to help users navigate complex urban transport systems using real-time transit data. It provides route comparisons across buses, trains, walking, cycling, and ride-hailing options, allowing users to choose the fastest or most convenient travel method.

Citymapper is a mobility and journey-planning software designed to help users navigate complex urban transport systems using real-time transit data. It provides route comparisons across buses, trains, walking, cycling, and ride-hailing options, allowing users to choose the fastest or most convenient travel method. The platform focuses on simplifying city navigation by combining live transport updates with predictive routing and step-by-step directions. It is widely used in major global cities where public transportation networks are dense and multi-layered. The software enhances commuting efficiency by integrating multiple transport modes into a single interface, helping users reduce travel time and uncertainty. It is particularly valuable for urban commuters, tourists, and city planners seeking insights into mobility patterns. Citymapper’s strength lies in its clean interface and data-driven routing suggestions, which adapt to real-time disruptions such as delays or diversions.

Pros & Cons

Pros
  • Provides highly accurate real-time transit data and service alerts for major global cities.
  • Offers versatile multi-modal routing that combines public transport with cycling and ride-sharing.
  • Includes helpful accessibility features like step-free and wheelchair-accessible route planning.
  • Features a clean, intuitive interface that simplifies complex urban navigation.
  • Supports offline map access for reliable navigation without constant data connectivity.
Cons
  • Limited transparency on full global city coverage details
  • Some features depend heavily on real-time data availability
  • May underperform in smaller cities with weak transit data
  • Advanced features may vary by region availability
  • Occasional routing inconsistencies during peak disruptions

Features

Key features

Real-Time Transit Updates

Provides live departure times and service alerts for buses, trains, and subways.

Multi-Modal Routing

Combines public transport with walking, cycling, and ride-sharing options for optimized travel.

Step-by-Step Navigation

Offers voice-guided instructions for walking, cycling, and public transit journeys.

Offline Maps

Allows users to access transit maps and route information without an active internet connection.

Accessibility Routing

Includes dedicated step-free and wheelchair-accessible route options in supported regions.

Additional features

Fare Comparison

Displays estimated costs for different transport modes to help users choose the most affordable route.

Lock Screen Navigation

Tracks active trips and provides guidance directly on the iPhone lock screen.

Calendar Sync

Integrates with personal calendars to help users plan departures and arrive on time.

Dynamic Island Support

Shows real-time trip progress on supported iPhone models.

Ride-Sharing Integration

Connects with services like Uber and Lyft for seamless multi-modal trip planning.

Service Alerts

Notifies users of transit disruptions, delays, and diversions in real-time.

Personalized Preferences

Allows users to save favorite locations and customize route ranking by speed or price.

Bike and Scooter Integration

Incorporates bike-share and e-scooter data into route planning.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
8
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇨🇭CHF🇯🇵JPY🇨🇳CNY🇭🇰HKD🇸🇬SGD🇺🇸USD

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