Citymapper logo

Citymapper

by Citymapper Limited · Since 2011
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ActiveAvailable globallyFree tier
Quick facts
VendorCitymapper Limited
Year launched2011
StatusActive
LocationLondon, United Kingdom
Countries servedGlobal
Languages10
Integrations3+
Free tierYES
Free trialNO
Contact salesNO

About Citymapper

A navigation app providing real-time urban transit information, multi-modal route planning, and live service alerts. It supports public transit, walking, cycling, and ride-sharing integration to help commuters navigate cities efficiently.

Citymapper is a comprehensive urban navigation platform designed to simplify public transportation for commuters. By aggregating real-time transit data, the app provides accurate route planning across buses, trains, subways, and micro-mobility options like bikes and e-scooters. Its standout capabilities include live service alerts, fare comparisons, and accessibility-focused routing, making it a highly reliable tool for navigating complex city environments. The app is particularly useful for its ability to adapt to transit disruptions, offering alternative routes on the fly. While the core navigation features are free, Citymapper offers a premium subscription, 'Citymapper CLUB,' which removes ads and unlocks advanced features like voice instructions and expanded route options. The platform is available on iOS, Android, and the web, and it maintains a strong focus on data quality through its proprietary 'data factory.' Buyers should note that while coverage is extensive across major global metro areas, the app's utility is highest in cities where transit data is robustly integrated.

Pros & Cons

Pros
  • Provides highly accurate real-time transit data and service alerts for major global cities.
  • Offers versatile multi-modal routing that combines public transport with cycling and ride-sharing.
  • Includes helpful accessibility features like step-free and wheelchair-accessible route planning.
  • Features a clean, intuitive interface that simplifies complex urban navigation.
  • Supports offline map access for reliable navigation without constant data connectivity.
Cons
  • Coverage is limited in rural areas and smaller towns, focusing primarily on major metropolitan regions.
  • Battery consumption can be high due to continuous use of GPS and real-time data streaming.
  • Advanced features and ad-free usage require a paid subscription.

Features

Key features

Real-Time Transit Updates

Provides live departure times and service alerts for buses, trains, and subways.

Multi-Modal Routing

Combines public transport with walking, cycling, and ride-sharing options for optimized travel.

Step-by-Step Navigation

Offers voice-guided instructions for walking, cycling, and public transit journeys.

Offline Maps

Allows users to access transit maps and route information without an active internet connection.

Accessibility Routing

Includes dedicated step-free and wheelchair-accessible route options in supported regions.

Additional features

Fare Comparison

Displays estimated costs for different transport modes to help users choose the most affordable route.

Lock Screen Navigation

Tracks active trips and provides guidance directly on the iPhone lock screen.

Calendar Sync

Integrates with personal calendars to help users plan departures and arrive on time.

Dynamic Island Support

Shows real-time trip progress on supported iPhone models.

Ride-Sharing Integration

Connects with services like Uber and Lyft for seamless multi-modal trip planning.

Service Alerts

Notifies users of transit disruptions, delays, and diversions in real-time.

Personalized Preferences

Allows users to save favorite locations and customize route ranking by speed or price.

Bike and Scooter Integration

Incorporates bike-share and e-scooter data into route planning.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Citymapper CLUB
GBP 1.49/mo
flat rate · billed monthly
  • Ad-free experience
  • Voice instructions
  • Lock Screen Navigation
  • Expanded route options
Source: vendor pricing page →

Countries & Languages

Global
Countries served
10
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianJapaneseDutchPortugueseRussianChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇨🇭CHF🇯🇵JPY🇨🇳CNY🇭🇰HKD🇸🇬SGD

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