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Civica

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Software Status:Active

About Civica

Civica is a catering management software from Fretwell-Downing Hospitality that helps caterers deliver safe, nutritious, and cost-effective food through paperless kitchen management and menu management. It provides insights, resource hub, product support, and software capabilities so users can efficiently manage catering operations. The software enables caterers with technology to improve service delivery and simplify processes. Civica also focuses on assisting users in starting their journey toward modern catering solutions. Key capabilities: insights resource hub product support menu management cashless transactions Best for: caterers that need to manage food delivery and operational efficiency.

Civica Details

Vendor
Fretwell-Downing Hospitality
Year Launched
2001
Location
109 James Avenue, Winnipeg, Manitoba R3B 0N6, CA
Deployment
cloud
Training Options
live online, in person
Countries Served
All Countries
Languages
English
Users
Event Planners, Catering Managers, Executive Chefs, Food and Beverage Directors.
Industries Served
Local government, Health & Care, Education, Central Government
Tags
Catering, Event planning, Menu management, Food ordering, Inventory management, Client management, Staff scheduling, Reporting, Online payments, Mobile app

Civica's In-App Market Place

Does Civica have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), AED (د.إ), SGD ($), HKD ($)

Pros & Cons

  • • Efficiency and Cost Savings: Streamlined processes, better procurement control, and reduced waste can lead to significant cost savings and improved efficiency.
  • • Improved Management: Centralized control over procurement, stock, and menu planning provides better oversight and management of catering operations.
  • • Sustainability Focus: Tools for tracking food waste and carbon footprint support sustainability initiatives and help meet environmental targets.
  • • Safety and Wellbeing: Features for managing allergies and medical conditions prioritize customer safety and wellbeing.
  • • Data-Driven Insights: Improved visibility of sales data and other key metrics enables better decision-making and menu planning.
  • • Integration and Flexibility: Integration with EDI, cashless payment systems, and other tools offers flexibility and streamlines operations.
  • • Support and Partnership: Civica emphasizes key account management and a partnership approach, suggesting good customer support.
  • • Potential Complexity: Implementing a comprehensive system like this may require significant training and adjustments to existing workflows.
  • • Dependence on Vendor: Relying on a single vendor for critical operations can create dependence and potential risks if issues arise.
  • • Limited Independent Reviews: The information available is primarily from the vendor, which may present a biased view. It's important to seek independent reviews or testimonials from users.
  • • Potential for Overkill: For smaller catering operations, the full suite of features might be more than they need, potentially adding unnecessary complexity and cost

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