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Client Heartbeat

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About Client Heartbeat

Client Heartbeat is a client feedback software from Client Heartbeat Inc. that helps organizations gather and analyze client feedback. It includes real-time feedback collection, customizable surveys, and reporting tools so businesses can understand client satisfaction levels. The platform allows users to track client sentiment over time and identify areas for improvement. With features like automated reminders for surveys and the ability to root out at-risk clients, organizations can take proactive measures to address concerns. Key capabilities: real-time feedback collection customizable surveys analytics dashboard automated reminders client segmentation Best for: businesses that need to monitor and improve client satisfaction levels.

Client Heartbeat Details

Vendor
Client Heartbeat - Client Heartbeat Inc.
Year Launched
Location
Client Heartbeat Inc. 1234 Main Street Chicago, IL 60601
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Business Owners, Customer Service Managers, Marketing Managers, Sales Managers, Operations Managers
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Technology, Real Estate, Marketing
Tags
Customer Experience, Customer Satisfaction, Customer Service, Review Management, Survey

Client Heartbeat's In-App Market Place

Does Client Heartbeat have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

8

Mini Apps

1. Review Management: Helps businesses track and manage customer reviews across various platforms

such as Google

Yelp

and Facebook.

2. Survey by Client Heartbeat: Enables businesses to create and send custom surveys to gather feedback from customers and measure satisfaction levels.

Please note that these add-ons are specific to Client Heartbeat software and are designed to enhance customer experience

satisfaction

and service.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF)

Pros & Cons

  • Provides automated customer surveys to measure satisfaction levels
  • Helps businesses identify areas for improvement based on feedback
  • Offers real-time reporting and analytics for accurate insights
  • Facilitates easy communication with customers through built-in messaging features
  • Allows for customizable surveys and questionnaires to gather specific data
  • Limited customization options for surveys
  • Limited reporting and analytics capabilities
  • Steep learning curve for new users
  • Lack of integration with other software systems
  • Limited customer support options

Client Heartbeat's Support Options

Client Heartbeat's Alternatives