ClientSuccess logo
0(0 reviews)
Software Status:Active

About ClientSuccess

ClientSuccess is a customer success software platform from ClientSuccess that helps reduce churn and increase customer revenue. It combines insights and analytics, customer journey management, and AI & automation so businesses can better understand and support their clients. This platform is noted for its user-friendly interface and rapid implementation process, making it accessible for teams of various sizes. ClientSuccess offers comprehensive features to track customer health scores and monitor engagement effectively. Key capabilities: insights and analytics customer journey management AI and automation health score tracking engagement monitoring Best for: customer success managers and teams that need to manage client relationships and improve customer retention.

ClientSuccess Details

Vendor
ClientSuccess
Year Launched
2014
Location
Lehi, Utah
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English
Users
Manager, Customer Success Manager, Client Onboarding Specialist, Account Manager, Support Representative
Industries Served
Healthcare, Education, Finance, Retail, Technology, Manufacturing, Hospitality, Telecommunications, Transportation
Tags
Customer Success, SaaS, Retention, Growth, Analytics, Automation, Playbooks, Health Scoring, Integrations.

ClientSuccess's In-App Market Place

Does ClientSuccess have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Cad (C$), Aud (A$), Jpy (¥), Cny (¥), Inr (₹), Rub (₽), Krw (₩), Brl (R$), Sgd (S$), Ils (₪), Chf (Fr), Hkd (Hk$), Thb (฿)

Pros & Cons

  • User-friendly interface.
  • Comprehensive customer data management.
  • Customizable health scoring.
  • Automated workflows.
  • Dedicated customer success manager.
  • Some users report a learning curve.
  • Limited in-app marketplace.
  • May require additional training for full utilization.
  • Integration setup can be complex for certain platforms.

ClientSuccess's Support Options

ClientSuccess's Alternatives