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clixifix- Customer Care

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Software Status:Active

About clixifix- Customer Care

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clixifix- Customer Care Details

Vendor
clixifix
Year Launched
2012
Location
Evolve Business Centre, Houghton le Spring, United Kingdom
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
House builders, Commercial Projects Contractors and Principal Contractors delivering new homes and projects that require a secure collaborative platform to manage Defects and Repairs.
Industries Served
Construction, Real Estate
Tags
Defect&Repair resolution software., Saving time by not using spreadsheets&email., Keeping costs to a minimum., Construction Customer care., Secure collaborative platform., Nominate Sub-Contractors to respond&repair, Clear responsibility and full accountability, Customer Service best practice, Award Winning Platform, Construction Sector Expertise, SaaS, Contech, Proptech, Customer Success, Integrations, Data Analytics, Collaboration, Change Management, and User Adoption

clixifix- Customer Care's In-App Market Place

Does clixifix- Customer Care have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), GBP (£), EUR (€), AUD ($), CAD ($), NZD ($)

Pros & Cons

  • 1. Helps in quickly addressing customer issues and resolving them efficiently
  • 2. Improves customer satisfaction and loyalty
  • 3. Unitizes communication between construction companies and clients
  • 4. Provides a centralized platform for managing customer care activities
  • 5. Reduces response time to customer queries and concerns
  • 1. Limited customization options for ticketing and task management workflows
  • 2. Steeper learning curve for less tech-savvy users
  • 3. No mobile app available for on-the-go access and updates
  • 4. Lack of integration with popular project management tools like Asana or Trello
  • 5. Limited reporting and analytics capabilities compared to other CRM software on the market

clixifix- Customer Care's Support Options

clixifix- Customer Care's Alternatives