About CloseBy Text
CloseBy Text is an SMS marketing platform for small businesses to send promotional and informational messages to their customers. It allows businesses to drive sales, fill open appointments, and send announcements directly to customers' phones.
CloseBy Text, a service from American Marketing & Publishing, is an SMS marketing solution designed for small, local businesses. It enables owners to communicate directly with their customer base via text messages to drive sales, announce promotions, or fill slow periods. The platform's core features include instant and scheduled messaging, support for unlimited subscribers, and a dedicated phone number with a custom keyword. It also offers more advanced engagement tools like an automated Birthday Club and options for loyalty rewards programs. Pricing is structured in annual or semi-annual packages that include a set number of messages, with a per-message fee for overages. The service is web-based and focuses on ease of use, supported by dedicated account managers for coaching and training. It is not a store locator or contact tracing tool.
Pros & Cons
- Provides a direct and immediate communication channel to customers, with high open rates.
- Offers dedicated account managers for coaching, support, and training.
- Includes engagement features like an automated Birthday Club and loyalty rewards.
- Supports unlimited subscribers, allowing lists to grow without penalty.
- Pricing plans are published on the website.
- Pricing is based on annual or semi-annual commitments, which may not suit all businesses.
- Plans include a message limit, with overages incurring extra costs.
- The platform appears to be web-based only, with no mention of native mobile apps for management.
Features
Key features
Send text messages to customers immediately or schedule them up to a year in advance for promotions and events.
Build and maintain a growing list of customer contacts without a cap on the number of subscribers.
Each program includes a dedicated 10-digit phone number and a custom 4-8 character keyword for branding.
Automatically send a personalized birthday message or offer to customers on their special day.
Engage customers with interactive messaging features like loyalty programs and instant win contests.
Additional features
Include shortened links to websites or social media pages within text messages.
Provides a set of graphics to help promote the text marketing program on social media channels.
Rotate different sign-up incentives for new subscribers.
Create multiple subscriber lists to send specific messages to different customer segments or locations.
Includes coaching, support, and training from a dedicated account manager.
Pricing
Annual plans
- Includes the first 50,000 messages per year
- Platform Phone Coaching, Support Calls, and Training
- One Free Vanity Code
- Customized Promotional Materials
1.5¢ per message thereafter. This is a 6-month plan, but listed under annual for cadence comparison.
Source: vendor pricing page →- Includes the first 100,000 messages per year
- Birthday Club
- Multiple Lists & Targeted Messaging
- Three Free Vanity Codes
1.5¢ per message thereafter.
Source: vendor pricing page →- Includes 3 separate locations
- 150,000 messages annually
- All enhanced messaging features
- Multiple Free Vanity Codes
1.5¢ per message thereafter. Additional locations can be added for $225 each.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About CloseBy Text
CloseBy Text is an SMS marketing platform for small businesses to send promotional and informational messages to their customers. It allows businesses to drive sales, fill open appointments, and send announcements directly to customers' phones.
CloseBy Text Details
CloseBy Text's In-App Market Place
Does CloseBy Text have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Annual plans
- Includes the first 50,000 messages per year
- Platform Phone Coaching, Support Calls, and Training
- One Free Vanity Code
- Customized Promotional Materials
1.5¢ per message thereafter. This is a 6-month plan, but listed under annual for cadence comparison.
Source: vendor pricing page →- Includes the first 100,000 messages per year
- Birthday Club
- Multiple Lists & Targeted Messaging
- Three Free Vanity Codes
1.5¢ per message thereafter.
Source: vendor pricing page →- Includes 3 separate locations
- 150,000 messages annually
- All enhanced messaging features
- Multiple Free Vanity Codes
1.5¢ per message thereafter. Additional locations can be added for $225 each.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Provides a direct and immediate communication channel to customers, with high open rates.
- Offers dedicated account managers for coaching, support, and training.
- Includes engagement features like an automated Birthday Club and loyalty rewards.
- Supports unlimited subscribers, allowing lists to grow without penalty.
- Pricing plans are published on the website.
- Pricing is based on annual or semi-annual commitments, which may not suit all businesses.
- Plans include a message limit, with overages incurring extra costs.
- The platform appears to be web-based only, with no mention of native mobile apps for management.
CloseBy Text's Support Options
Email Address
text.marketing@ampcorporate.comContact
800-807-6870 Ext. 7CloseBy Text's Alternatives
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