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About Cloud Softphone

Cloud Softphone is a VoIP communication software from Acrobits that supports voice and video calling. It provides features such as call recording, call forwarding, and integration with various PBX systems so users can communicate effectively from any device. This solution lets users make and receive calls over the internet, facilitating remote work and global connectivity. Cloud Softphone is compatible with iOS and Android devices, ensuring flexibility and accessibility for all users. Key capabilities: call recording call forwarding PBX integration multi-device support contact management Best for: businesses and professionals that need reliable communication tools for remote operations.

Cloud Softphone Details

Vendor
Acrobits
Year Launched
2008
Location
Pobřežní 46 186, Praha, Praha 1 110 00, CZ
Deployment
cloud, ios, android
Training Options
demo
Countries Served
All Countries
Languages
English
Users
Administrators, IT managers, Customer support representatives, Sales teams, Remote workers
Industries Served
Healthcare, Education, Finance, Retail, Telecom
Tags
Employee Communication Tools, Unified Communications, Softphone

Cloud Softphone's In-App Market Place

Does Cloud Softphone have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€)

Pros & Cons

  • Personalized and customizable VoIP softphone for all type of device
  • Feature-packed, with over 100 premium features available
  • One-touch provisioning for easy setup via a QR code
  • Ensures reliable calls even when the app is in the background
  • Supports HD wideband audio for high-quality professional communications
  • Works across Wi-Fi and mobile networks
  • Offers white-label branding for VoIP providers
  • Supports multiple identities for choosing different caller IDs
  • Includes a full-featured desktop client for macOS and Windows
  • Excellent customer support has been noted by reviewers
  • Customizing the app's look and feel has some limitations which can be difficult to understand for some users
  • Some advanced features, like video conferencing and messaging, require a premium tier
  • Relies on the VoIP provider or PBX administrator for credentials and setup
  • Requires a stable internet connection for high-quality calls
  • Pricing details are handled by the provider offering the branded app
  • Can have a higher cost for full-featured, enterprise, or white-label versions
  • The setup can be confusing without technical support for users unfamiliar with VoIP
  • The sales process for licenses could be optimized

Cloud Softphone's Support Options

Cloud Softphone's Alternatives