PiPcall logo

PiPcall

by PiPcall · Since 2010
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ActiveAvailable globallyCloud
Quick facts
VendorPiPcall
Year launched2010
StatusActive
Location7 Lodge Lane, London, England N12 8JG, United Kingdom
Countries servedGlobal
Languages1
Integrations8+
Free tierN/A
Free trialN/A
Contact salesYES

About PiPcall

PiPcall is a communication software from PiPcall that enables secure voice and video calls. It provides features such as end-to-end encryption, multi-device support, and call recording to ensure privacy and flexibility for users. Users can easily connect from various devices and enjoy clear audio and video quality. Additionally, PiPcall supports group calling and screen sharing, making it suitable for personal and professional use. This software is designed to cater to users who prioritize secure communication in their daily interactions. Key capabilities: end-to-end encryption multi-device support call recording group calling screen sharing Best for: individuals and teams that need a secure communication platform for voice and video interactions.

PiPcall is a comprehensive unified communications (UC) solution designed to streamline business communications for businesses of all sizes. This cloud-based platform offers a range of features, including mobile calling, call management, and advanced collaboration tools, all accessible through a user-friendly mobile app. One of the standout features of PiPcall is its user-friendly interface. The app is well-organized, with clear menus and icons that make it easy to navigate. This intuitive design ensures a seamless user experience, even for those who may not be tech-savvy. The platform's performance is consistently reliable, delivering clear and uninterrupted calls. It's optimized for both iOS and Android devices, ensuring a consistent experience across different platforms. PiPcall seamlessly integrates with other business tools and systems, such as CRM and calendar apps. This integration enhances productivity and streamlines workflows. The platform is also compatible with a wide range of devices and operating systems, offering maximum flexibility for businesses. When it comes to customer support, PiPcall excels. Users can access comprehensive support through phone and email, as well as through a detailed FAQ section on the website.

Pros & Cons

Pros
  • Immediate issue resolution, particularly helpful for small businesses.
  • Great flexibility and customer service, tailored to business needs.
  • High-quality call routing over GSM, superior to most VOIP connections.
  • Easy-to-use desktop app and intuitive admin panel.
  • Transparent outbound sales activity, enabling data-driven decisions and healthy team competition.
Cons
  • Limited ability to measure outbound sales activity before implementation.
  • Basic functionality; lacks advanced features compared to other VOIP services.
  • Some issues with customer support, especially when dealing with technical questions.
  • No option to customize dashboard reports or automate report generation.
  • Inability to use various formats for voice recording.

Features

Key features

1. Mobile+ Integration

Combines native mobile calls with UC features

2. Shared Team Number

All team members display the same caller ID

3. Call Management

Advanced tools for directing calls to the right person

4. Ring Group

Ensures calls are always answered by someone

5. Call Recording

Protects staff, clients, and customers with recording options

6. Hold & Transfer

Allows holding and transferring mobile calls from the app

7. Bring Your Own Device (BYOD)

Employees can use their personal devices without needing costly hardware

8. Business vs Personal Separation

Keeps work-related calls and messages separate from personal data

9. Custom Ringtones

Calls from PiPcall display a custom ringtone and logo

10. Voicemail after hours

Redirects callers to voicemail after business hours

11. Minimal Data Use

Calls use little to no data, preserving personal call minutes

12. No Hardware Management

No need for tracking costly handsets

Additional features

1. Unified Communications (UC)

Full UC features over the GSM voice network

2. Call Flow Tools

Directs calls to the right person

3. International Calling

Controlled via the admin portal for cost savings

4. Low Battery Usage

Efficient on CPU and battery usage

5. eSim Capability

Available for easy mobile service setup

6. Smart Communication

Designed for industries such as healthcare, enabling efficient communications for careworkers

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Mobile+ Plan
GBP 8/mo
billed monthly

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇬🇧GBP

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