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Club Caddie

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Software Status:Active

About Club Caddie

Club Caddie is a golf management software from Club Caddie that provides tools for golf course operators and players. It includes features such as tee time management, online booking, and customer relationship management to help efficiently manage golf operations. The platform is designed to improve communication between golf courses and players while allowing for detailed analytics on usage and revenues. This helps operators make informed decisions about managing their facilities and resources. Key capabilities: tee time scheduling customer management reporting and analytics online payments mobile access Best for: golf course managers and operators that need to simplify operations and improve customer engagement.

Club Caddie Details

Vendor
Club Caddie
Year Launched
2019
Location
18720 Mack Ave, Suite 210, Grosse Pointe, MI 48236
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean
Users
Golf course managers, Club administrators, Event coordinators, Membership coordinators, Golf professionals/instructors, Pro shop managers, Marketing managers, Food and beverage managers
Industries Served
Golf courses (public, private, semi-private), Golf resorts, Indoor golf facilities, Country clubs, Multi-course operators, Sports and recreation facilities, Hospitality and leisure industry
Tags
Membership Management, Club Caddie

Club Caddie's In-App Market Place

Does Club Caddie have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£)

Pros & Cons

  • 24/7 Support: The ability to chat with Club Caddie at any time for problem resolution is highly valued.
  • User-Friendly: The software is easy to use, making it user-friendly for both staff and customers.
  • Customer Satisfaction: Customers love the mobile app and member portal, which are easy to update.
  • Fantastic Support: Club Caddie’s support is fantastic and always available.
  • Confidence Building: The support team helped staff gain the confidence and understanding needed to go live.
  • On-Site Implementation: On-site implementation of the software was a significant benefit, ensuring a smooth start.
  • Software Updates: Staff have trouble getting used to updates when software changes occur.
  • Member Billing Integration: Difficulty integrating member billing with existing processes.
  • Seasonal Challenges: The past two seasons have been very challenging.
  • Lack of Features for Specific Needs: No device in the software to handle Cart Ride or Greens Fee Punchcards.

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