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ClubExpress

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Software Status:Active

About ClubExpress

ClubExpress is a management software platform from Lumaverse Technologies designed for associations and clubs. It includes tools for managing membership, dues, events, calendars, discussion forums, and more to help organizations run efficiently. This platform provides a custom website and a telephone help desk for user support. Additionally, ClubExpress is built for communities of all sizes, making it suitable for both small groups and larger organizations. With over 3,000 communities using it globally, this solution meets diverse operational needs. Key capabilities: membership management event scheduling discussion forums custom website telephone support Best for: associations and clubs that need an all-in-one management solution.

ClubExpress Details

Vendor
Lumaverse Technologies
Year Launched
2012
Location
Schaumburg, Illinois
Deployment
cloud, ios, android
Training Options
documentation, videos, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese
Users
Club administrators, Association managers, Event coordinators, Membership coordinators, Finance and accounting staff, IT support staff, Marketing and communications specialists
Industries Served
Professional associations, Social clubs, Sports clubs, Non-profit organizations, Community groups, Hobby and interest-based organizations
Tags
Membership Management, ClubExpress

ClubExpress's In-App Market Place

Does ClubExpress have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CHF (CHF), MXN (Mex$), NZD (NZ$), SGD (S$)

Pros & Cons

  • Powerful membership module that has improved the organization's membership count.
  • Offers more capabilities than currently used, which is beneficial for a growing organization.
  • Easy to use with good tutorials and great support, making it ideal for creating a site.
  • Fair and reasonable pricing.
  • The platform has evolved over time, with constant improvements and additional functionality.
  • Stellar support via email and phone.
  • No record of the emails sent (including delivery statistics).
  • Difficult to use for email, with many emails getting stuck in recipients' spam folders.
  • Users often confused by the user interface design.
  • Implementation guidance was inadequate, making the product nearly unusable for some.
  • Functionality is often hidden and hard to use, leading to frequent calls to customer service for assistance.

ClubExpress's Support Options

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