ClubWise logo

ClubWise

by ClubWise Software
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ActiveAvailable globallyCloud
Quick facts
VendorClubWise Software
Year launchedN/A
StatusActive
LocationClubWise Software Ltd 6 Tower Court, Horns Lane, Princes Risborough, Bucks, HP27 0AJ
Countries servedGlobal
Languages17
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About ClubWise

ClubWise is a gym management software from ClubWise Software that provides tools for managing gym operations. It combines member management, reporting and analytics, and sales and marketing automation so gym owners can efficiently track member activities and financial performance. With features like 24/7 access control and billing and payments, ClubWise helps facilities offer consistent service while managing their revenue streams effectively. The software is trusted by over 1,300 customers and serves more than 1.3 million gym members worldwide. Key capabilities: member management reporting and analytics sales and marketing automation 24/7 access control billing and payments Best for: gym owners that need comprehensive management solutions.

ClubWise is a comprehensive club management software designed to streamline operations for fitness clubs, gyms, and wellness centers. It offers an all-in-one solution that covers membership management, automated billing, marketing, lead generation, scheduling, and secure access control. The software helps businesses focus on member engagement by providing tools like the FitSense Member App, referral programs, and campaign management. With its cloud-based system, ClubWise ensures seamless access to business data and automation of key tasks, allowing gym owners to efficiently manage their operations while improving client satisfaction. The user-friendly interface of ClubWise makes it easy for both staff and members to navigate its features. The FitSense Member App enables users to track their fitness progress, book classes, and access loyalty rewards, while the ClubWise Mobile App allows staff to manage bookings, payments, and attendance remotely. The system also supports direct debit collection for secure and automated membership payments. Additionally, it includes CRM tools for lead tracking and prospect management, ensuring that businesses can efficiently nurture potential members and drive revenue growth.

Pros & Cons

Pros
  • Friendly and easy-to-deal-with staff.
  • Smooth onboarding with excellent sales and support.
  • Easy-to-use platform with a seamless transition process.
  • Helpful setup assistance and ongoing support.
  • Reliable help desk, significantly better than previous providers.
Cons
  • Limited instructional resources and training courses.
  • Reporting inconsistencies between dashboard and reports.
  • Difficult onboarding experience for some users.
  • Poor newsletter creation software, requiring third-party tools.
  • Some support team members lack proper training.

Features

Key features

FitSense Member App – A dedicated mobile app that enhances member engagement by offering progress tracking, rewards, and booking features.
Direct Debit Collection – A secure and fully integrated payment solution for managing recurring memberships.
Referral Programmes – Tools to generate new business by leveraging existing members to bring in referrals.
Booking and Scheduling – Streamlined appointment and class booking system for both staff and members.
App-Based QR Code Access – Secure and cost-effective access control using QR code technology.
Campaign Manager – A marketing tool to create and manage targeted promotional campaigns.
Point of Sale (POS) System – Integrated payment processing for in-gym sales, merchandise, and additional services.
Reporting and Analytics – Comprehensive reporting tools to track business performance and member activity.

Additional features

FitSense Rewards – A loyalty program integrated within the FitSense Member App to boost engagement.
Body Composition Analysis – Tools to help members track their fitness progress and improvements.
Group Heart Rate Monitoring – Enables group fitness classes to monitor heart rates in real time.
CRM System – A lead and prospect management system to support sales and marketing efforts.
Prospect Management – Helps track and nurture potential members through an organized pipeline.
Mobile Data Capture – Allows staff to collect prospect information even in offline mode.
Staff and Member Management – Provides role-based access and tracking for team members and clients.
Recurring Card Payments – Secure and automated card payment processing for memberships and services.
Real-Time Check-In Reporting – Enables gym owners to track member check-ins and facility usage.
Alternative Payment Methods – Supports multiple payment options, including digital wallets and bank transfers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
17
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanDutchItalianPortugueseSwedishNorwegianDanishFinnishGreekPolishRussianChineseJapaneseKorean

Billing currencies

🇦🇪AED🇦🇺AUD🇨🇦CAD🇨🇭CHF🇪🇺EUR🇬🇧GBP🇯🇵JPY🇺🇸USD

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