Coax logo

Coax

by Coax · Since 2010
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ActiveAvailable globallyCloud
Quick facts
VendorCoax
Year launched2010
StatusActive
Location401 S Milwaukee Ave, 160, Wheeling, Illinois 60090, US
Countries servedGlobal
Languages8
Integrations1+
Free tier
Free trial
Contact salesYES

About Coax

Coax is a software platform from Coax that specializes in providing solutions for travel, transport, and logistics. It combines features like Career Bootcamp, Scholarship, Vacancies, and Ruby on Rails so businesses can access tailored software development services. This platform helps organizations address their unique technology challenges while improving their operational efficiencies. Coax's focus on advancement ensures that clients receive modern solutions specifically designed for their industry needs. Key capabilities: Career Bootcamp Scholarship Vacancies Ruby on Rails Software Development Best for: businesses in the travel and logistics sector that need custom software solutions.

*Coax* by Coax is a modern Customer Communications Management (CCM) platform designed to streamline and enhance how businesses interact with their customers across digital channels. Primarily focused on delivering timely, personalized, and automated communication, *Coax* offers an end-to-end solution for companies aiming to centralize their messaging efforts. Its key features include multi-channel messaging (email, SMS, chat, and social), AI-powered customer engagement tools, customizable workflows, real-time analytics, and secure document delivery. With its emphasis on scalability and personalization, *Coax* is particularly well-suited for medium to large enterprises seeking to refine their communication strategy and reduce operational silos. The user interface of *Coax* is clean, modern, and designed with functionality in mind. The platform uses a tile-based dashboard system that gives users a bird’s-eye view of all ongoing campaigns, communication metrics, and pending tasks. Its drag-and-drop workflow builder makes setting up automated communication paths intuitive even for non-technical users. A standout feature is the smart navigation bar that adapts based on the user's role and recent activity, minimizing clutter and making it easier to locate frequently used tools.

Pros & Cons

What users like
  • +Offers a wide array of services covering the entire digital product lifecycle, potentially simplifying vendor management.
  • +Demonstrates knowledge in specific industries, which can lead to more tailored and effective solutions.
  • +Positive testimonials and awards suggest a history of delivering high-quality work and meeting client expectations.
  • +ISO certifications indicate adherence to international standards, providing assurance of reliable and secure development practices.
  • +Offers team extension, providing flexibility in scaling development capacity.
What users flag
  • The main and delivery centers are in specific geographic locations (USA and Ukraine), which might impact time zone collaboration or have geopolitical considerations.
  • While industry-specific knowledge is a pro, serving a broad range of industries could potentially mean less deep specialization in each.
  • While some technologies are listed, the depth of expertise in each is not elaborated upon.
  • While quality assurance is mentioned, the extent of ongoing maintenance and support services isn't detailed.

Features

Key features

Mastery of Product Development and Design for Maximum Impact
COAX Software emphasizes creating digital products that are not only functional but also strategically designed to achieve significant business results. This suggests a focus on user experience and achieving client goals.
Tackling Complex Tech Challenges
The company positions itself as capable of handling complexities beyond standard agencies, indicating expertise in solving intricate technical issues and providing innovative solutions.
Industry-Specific Knowledge Application
COAX Software leverages its understanding of various industries like travel, retail, and finance to tailor its product design and development process, potentially leading to more relevant and effective solutions.
Comprehensive Service Offering Across the Product Lifecycle
From product discovery and design to development, quality assurance, and optimization, COAX provides end-to-end services, offering clients a single partner for their entire product journey.
Strong Emphasis on Quality and Security Standards
Holding certifications like ISO 9001 and ISO/IEC 27001:2022 demonstrates a commitment to international standards for quality management and information security, assuring clients of reliable and secure development practices.
Positive Client Feedback and Recognition
Numerous testimonials and awards from platforms like Upwork and Clutch highlight client satisfaction and the company's reputation for delivering high-quality work and exceeding expectations.

Additional features

Product discovery
Understanding user needs and market opportunities to define the product vision and strategy.
Web development
Building functional and engaging websites and web applications.
Product design
Creating user-centered and visually appealing interfaces and experiences for digital products.
AI development
Developing artificial intelligence-powered features and solutions.
Quality assurance
Ensuring the software is bug-free, reliable, and performs as expected through rigorous testing.
Mobile development & design
Creating native and cross-platform mobile applications with intuitive designs.
Digital transformation
Helping businesses modernize their processes and offerings through new product development.
Technology consulting
Providing expert advice on technology strategy, architecture, and implementation.
Software modernization
Upgrading and rebuilding outdated systems for improved scalability, security, and performance.
Team extension
Providing skilled software engineers to integrate with existing client teams and accelerate project delivery.
Travel web development and design
Building specialized web solutions for the travel industry.
Travel API integration
Connecting travel platforms with various external services and data sources.
Hotel and PMS
Developing or integrating with Property Management Systems for hotels.
Restaurant management
Creating digital solutions for managing restaurant operations.
Travel mobile app
Building mobile applications specifically for travel-related services.
Booking software
Developing systems for managing reservations and bookings.
Ecommerce development
Building online stores and platforms for selling products and services.
Marketplace development
Creating platforms that connect multiple buyers and sellers.
CRM application development
Developing Customer Relationship Management systems.
UX audit
Evaluating and improving the user experience of existing digital products.
Automation testing
Using automated tools to test software functionality and performance.
Manual testing
Performing hands-on testing to identify usability issues and bugs.
MVP development
Building a Minimum Viable Product to quickly validate ideas and gather user feedback.
Mobile application design
Designing user interfaces and experiences specifically for mobile devices.
AI services
Offering a range of artificial intelligence-related development services.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
8
Interface languages
13
Billing currencies

Interface languages

Customer Communications Management by Safeguard ScientificsEnglishSpanishFrenchGermanItalianPortugueseDutch.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇲🇽MXN🇸🇬SGD🇭🇰HKD

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