Cocomaru Smart logo

Cocomaru Smart

by Cocomaru Technologies
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Active1+ countriesCloud
Quick facts
VendorCocomaru Technologies
Year launchedN/A
StatusActive
Location3-11-13 飯田橋 i-MARK ANNEX 9 F, Chiyoda-ku, Tokyo, Japan
Countries served1+
Languages2
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Cocomaru Smart

Cocomaru Smart is a software platform from Cocomaru Technologies that provides IT and human solutions for businesses. It includes BRAND PURPOSE, BUSINESS, and SERVICE features to support effective operational strategies. By integrating both IT solutions such as FileMaker and Salesforce with human resources like call centers and BPO, Cocomaru Smart helps organizations improve their service delivery and management. This combination allows businesses to address their unique challenges through tailored solutions. Key capabilities: BRAND PURPOSE BUSINESS SERVICE Best for: businesses that need comprehensive operational support.

Cocomaru Smart is a highly accessible CRM solution designed for small and medium-sized enterprises seeking to improve operational efficiency and facilitate digital transformation. Its straightforward interface features large buttons and clear screens, making it easy for anyone to use without requiring extensive training. The platform consolidates essential functions such as customer management, response and visit history, quotations, orders, invoices, inventory, and contracts into one integrated system. This design enables seamless information sharing within teams, even when working remotely, thanks to reliable cloud-based hosting with Iruka Cloud. The system’s core strengths include its ease of use, efficient data entry, and quick access to vital business information. Users can quickly create quotes and invoices, manage customer details, and track sales activities, all from one screen—the home dashboard. The Software supports basic to advanced management features depending on the plan, with the Smart version offering comprehensive tools including deposits, inventory, and contract management. Its ability to import data from previous systems shortens onboarding times and simplifies transitioning from legacy solutions.

Pros & Cons

Pros
  • User-friendly interface with large, accessible buttons
  • All essential business functions in one platform
  • Supports remote work via cloud hosting
  • Easy data import and sharing features
  • Strong security with reliable backup system
Cons
  • Limited customization options compared to bespoke CRM solutions
  • Dependence on stable internet connection for cloud operation
  • Features tailored primarily for small to medium-sized businesses, potentially insufficient for very complex workflows

Features

Key features

Customer Management

Stores detailed customer information, contact history, and interaction records, enabling better relationship management.

Response & Visit History

Tracks all customer interactions, including responses, visits, and negotiations for better follow-up.

Quotation & Order Management

Creates and checks past quotes, manages orders, and tracks sales opportunities effortlessly.

Invoice & Deposit Management

Easily generates invoices, manages deposits, and tracks payment statuses for smooth financial workflows.

Inventory & Contract Management

Handles incoming and outgoing inventory, manages customer contracts, and attaches relevant documents, improving operational control.

Data Aggregation & Reports

Provides sales trend tables, rankings, and management data for strategic decision making.

Remote Access & Backup

Supports cloud-based operation, enabling remote work, and ensures data safety through reliable backup systems.

Additional features

Customer Database

Consolidates customer info, contact, response, and visit histories in one place.

Quotes & Proposals

Quickly create and manage detailed and simplified estimates, accessible at any time.

Order & Invoice Processing

Streamlines order entries and invoice creation, including email-ready PDF outputs.

Deposit & Payment Tracking

Monitors received deposits and outstanding payments for efficient cash flow management.

Inventory Management

Keeps real-time records of stock levels and incoming/outgoing goods.

Contract Management

Organizes customer contracts with document attachments for quick review and tracking.

Sales & Management Data

Offers trend tables and ranking lists for performance monitoring.

Remote Operation

Data and functions are accessible through trusted cloud services, supporting work outside the office.

Easy Data Import

Facilitates importing existing customer data to accelerate setup and transition.

User-Friendly Design

Large buttons, clear layouts, and a minimal learning curve make the system accessible for all users.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
2
Interface languages
1
Billing currencies

Available in

Japan

Interface languages

EnglishJapanese

Billing currencies

🇯🇵JPY

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