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Software Status:Active

About Coconut Software

Coconut Software is a scheduling platform from Coconut Software that facilitates appointment booking and management. It combines online booking, calendar integration, and reporting capabilities so organizations can efficiently manage customer interactions. With features designed for both customers and businesses, it enables users to schedule appointments, receive reminders, and access analytics to track engagement. The platform is adaptable across various industries, making it suitable for businesses aiming to improve their appointment processes. Key capabilities: online booking calendar integration reporting tools customer reminders customizable workflows Best for: businesses that need to manage appointments and improve customer engagement.

Coconut Software Details

Vendor
Coconut Software
Year Launched
2007
Location
40 University, Suite 250, Toronto, Ontario M5J 1T1, CA
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English
Users
Financial Advisors, Bank Tellers, Customer Service Representatives.
Industries Served
Financial Services, Retail, Healthcare, Education
Tags
Appointment Scheduling, Customer Engagement, Financial Services

Coconut Software's In-App Market Place

Does Coconut Software have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Not Specified

Pros & Cons

  • • Easy to use and mobile-friendly
  • • Great analytics for tracking meetings and clients
  • • Customizable features to optimize meeting bookings
  • • Local company with good customer support
  • • Integrates well with other financial software
  • • Offers online appointment booking for clients
  • • Secure video conferencing
  • • Improves customer satisfaction with convenient scheduling
  • • Saves staff time on administrative tasks
  • • Increases appointment bookings and conversion rates
  • • Reduces appointment length
  • • Improves customer and member NPS scores
  • • No online booking availability check for clients
  • • Lacks full keyboard navigation accessibility
  • • Separate dashboard and lobby areas can be confusing
  • • Difficulty moving multiple appointments around blocked times
  • • Occasional glitches after updates
  • • Limited reminder options
  • • Credit card processing issues
  • • Incompatibility with Safari browser

Coconut Software's Support Options

Coconut Software's Alternatives