Cogmento CRM logo

Cogmento CRM

by FreeCRM.com · Since 2017
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ActiveAvailable globallyCloudOn-premiseFree tier
Quick facts
VendorFreeCRM.com
Year launched2017
StatusActive
LocationHQ 3053 Fillmore St., San Francisco, California 94123, US
Countries servedGlobal
Languages5
Integrations3+
Free tierYES
Free trialYES
Contact sales

About Cogmento CRM

Cogmento CRM is a CRM software from FreeCRM.com that supports customer relationship management. It combines CRM Cloud, HIPAA CRM, Dental CRM, Automotive CRM, and Call Center CRM so businesses can manage their relationships effectively across various sectors. Designed with AI capabilities powered by verifiable credentials, Cogmento CRM allows organizations to securely handle customer data while ensuring compliance. This software caters to diverse industries, providing tailored solutions for healthcare, automotive, and customer service sectors among others. Key capabilities: CRM Cloud HIPAA CRM Dental CRM Automotive CRM Call Center CRM Best for: companies that need efficient customer relationship management tailored to specific industry requirements.

Cogmento CRM by [FreeCRM.com](http://FreeCRM.com) is a customer relationship management software designed to help businesses streamline their sales, marketing, and customer service processes. It offers a range of features that cater to various industries, including automotive, insurance, real estate, and professional services. The software provides tools for managing contacts, tracking deals, scheduling tasks, and analyzing customer interactions, making it a comprehensive solution for businesses looking to enhance their customer engagement and operational efficiency. The user interface of Cogmento CRM is designed to be intuitive and user-friendly, allowing users to navigate the platform with ease. The dashboard presents a clean and organized layout, ensuring that essential features are easily accessible. Users can customize their workspace to suit their preferences, and the software supports multiple views, including board and list formats, to accommodate different workflow styles. The inclusion of drag-and-drop functionality and quick access menus further enhances usability, making it simple for users to manage their tasks and customer interactions efficiently. Cogmento CRM boasts a robust set of functionalities that distinguish it from competitors.

Pros & Cons

What users like
  • +1. The two-column layout and Navigation Board help users easily add tasks and track activity.
  • +2. Users can set up an unlimited number of goals with value and creation tracking.
  • +3. Extensive customization is available with unlimited field types like Textbox and Dropdown lists.
  • +4. The sales side support is highlighted as the best part of the software.
What users flag
  • 1. The deal card display is poor due to a narrow horizontal layout and auto-wrap text.
  • 2. Goal counting and logic related to deals are incorrect, leading to inaccurate results.
  • 3. Integration with open source frontends is lacking.

Features

Key features

1. Group Calendar
Allows teams to view and manage shared schedules, appointments, and customer interactions, improving coordination and ensuring no events are missed with email notifications.
2. Integrated CRM System
Calendar functionality is fully integrated with the CRM, providing quick access to contact history and information directly from calendar entries.
3. Contact and Company Management
Enables users to track and manage information for individuals and organizations, providing a central database for all customer-related data.
4. Deals and Sales Pipeline
Helps in managing and tracking sales opportunities through various stages, providing visibility into the sales process.
5. Task Management
Users can create, assign, and track tasks related to contacts, companies, or calendar events, helping to manage follow-ups and internal assignments.
6. Synchronization Capabilities
Offers synchronization with Outlook, Android, and iPhone, allowing users to coordinate schedules and access CRM data across multiple devices.

Additional features

1. Calendar
Helps organize personal and company sales and follow-up schedules.
2. Contacts
Manages and stores information about individuals.
3. Companies
Manages and stores information about organizations.
4. Calls
Tracks and logs call activities.
5. Cases
Manages customer support inquiries or issues.
6. Deals
Tracks and manages sales opportunities and their progress.
7. Forms
Functionality related to web forms (implied by integration).
8. Email
Supports email communication and notifications.
9. Campaigns
Manages marketing or sales campaigns.
10. Tasks
Allows creation, assignment, and tracking of to-do items.
11. Documents
Enables the attachment and management of files.
12. API
Provides an interface for integration with other systems.
13. Google Integration
Connects with Google services (Calendar, etc.).
14. WhatsApp for Business Integration
Integrates with WhatsApp for business communication.
15. Zapier Integration
Connects with Zapier for automation workflows.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Pro

USD 10

Enterprise

USD 25

Countries & Languages

Global
Countries served
5
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalian

Billing currencies

🇺🇸USD

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