COLLECTIONS AND RECOVERY
About COLLECTIONS AND RECOVERY
COLLECTIONS AND RECOVERY is a software platform from Shaw Systems Associates that manages accounts receivable and debt recovery processes. It offers features such as automated notification systems, comprehensive reporting capabilities, and payment processing solutions so organizations can effectively track and manage collections. The platform supports a variety of functions including customer segmentation, workflows to handle different debt scenarios, and integration with existing financial systems for accurate data exchange. Key capabilities: automated notifications comprehensive reporting payment processing customer segmentation system integration Best for: financial institutions and collection agencies that need to manage collections and recover outstanding debts.
Collections and Recovery software is a powerful tool designed to streamline debt collection processes for businesses of all sizes. With its comprehensive features and advanced functionality, this software stands out in the debt collection industry. The user interface of Collections and Recovery software is intuitive and user-friendly, making it easy for users to navigate through different modules and functionalities. The design elements are simple yet effective, enhancing the overall user experience and ensuring that users can easily access the tools they need to manage collections efficiently. One of the core functionalities that distinguish software from its competitors is its advanced analytics capabilities. The software uses predictive analytics to identify patterns and trends in customer behavior, allowing businesses to optimize their collection strategies and improve overall performance. This innovative aspect sets FICO apart from other debt collection software on the market. In terms of performance, Collections and Recovery software excels in speed, efficiency, and reliability. The software can handle large datasets and complex operations with ease, ensuring that businesses can manage their collections effectively and accurately.
Pros & Cons
- +End-to-End Collections Coverage: Supports every phase from early-stage collections to post-charge-off recovery.
- +Highly Configurable: Customizable workflows, screens, and templates allow detailed process tailoring.
- +Robust Compliance Framework: Regulatory audit trails and built-in controls meet industry standards.
- +Strong Integration Capabilities: API-first design supports seamless connection with external systems.
- +Comprehensive Reporting Tools: Real-time dashboards and detailed analytics help optimize performance.
- −Steep Learning Curve: Advanced configuration options may require significant training and onboarding time.
- −Limited Public Support Data: Few third-party reviews or user testimonials are available.
- −Language Limitations: Primarily available in English, which may limit international or multilingual deployment.
- −Customer Support Restrictions: Support appears to be primarily email-based, with limited live assistance options.
Features
Key features
- Collections & Portfolio Management
- Manages delinquent accounts, repayment schedules, charge-offs, and agency relationships through the entire debt lifecycle.
- Workflow Automation
- Offers configurable queues, automated task assignments, and process rules based on roles and account status.
- Recovery & Shadow Accounting
- Supports post-charge-off processing, shadow accounting, and multiple payment allocation types.
- Compliance & Collateral Management
- Built-in workflows for regulatory compliance and tools for collateral tracking and status updates.
- Real-Time Reporting & Analytics
- Live dashboards for queue performance, aging accounts, recovery outcomes, and bottleneck identification.
Additional features
- Automated Communication
- Sends scheduled reminders, emails, texts, and callback alerts.
- Payment Processing
- Handles full, partial, and negotiated payments including agency disbursements.
- Account Management
- Centralized view of borrower records, lifecycle status, and dispute tracking.
- Customer Self-Service Portal
- Borrowers can log in to make payments, view history, and upload documents.
- Integration Capabilities
- API-first design integrates with processors, credit bureaus, and core banking systems.
- Debt Settlement Tools
- Allows users to propose, approve, and track payment settlements and adjustments.
- Skip Tracing & Dispute Management
- Locate debtors and resolve validation or ownership disputes.
- Credit Bureau Reporting
- Automates updates to major bureaus based on account status and activity.
- Predictive Dialer & Multi-Channel Outreach
- Built-in tools for automated calls, SMS, and emails.
- Document Management
- Attach, view, and manage documents throughout the collections process.
- Customizable UI & Templates
- Configure agent dashboards, field layouts, and document templates.
- Performance Tracking
- Tracks agent KPIs, team productivity, and operational metrics.
- Role-Based User Access Controls
- Define permissions, user roles, and access hierarchies.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to COLLECTIONS AND RECOVERY
ReadyCOLLECT
ReadyCOLLECT is a collection and covenant violation management software from AssociationREADY that offers a better…
Vertican
Vertican is a document management software from Vertican Technologies, Inc. that supports the organization and…
Datacultr Platform
Datacultr Platform is a data management software from Datacultr that focuses on IoT and asset…
Finvi
Finvi provides enterprise-grade collections and revenue recovery software for healthcare providers, financial institutions, and accounts…
About COLLECTIONS AND RECOVERY
COLLECTIONS AND RECOVERY is a software platform from Shaw Systems Associates that manages accounts receivable and debt recovery processes. It offers features such as automated notification systems, comprehensive reporting capabilities, and payment processing solutions so organizations can effectively track and manage collections. The platform supports a variety of functions including customer segmentation, workflows to handle different debt scenarios, and integration with existing financial systems for accurate data exchange. Key capabilities: automated notifications comprehensive reporting payment processing customer segmentation system integration Best for: financial institutions and collection agencies that need to manage collections and recover outstanding debts.
COLLECTIONS AND RECOVERY Details
COLLECTIONS AND RECOVERY's In-App Market Place
Does COLLECTIONS AND RECOVERY have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($)
Pros & Cons
- End-to-End Collections Coverage: Supports every phase from early-stage collections to post-charge-off recovery.
- Highly Configurable: Customizable workflows, screens, and templates allow detailed process tailoring.
- Robust Compliance Framework: Regulatory audit trails and built-in controls meet industry standards.
- Strong Integration Capabilities: API-first design supports seamless connection with external systems.
- Comprehensive Reporting Tools: Real-time dashboards and detailed analytics help optimize performance.
- Steep Learning Curve: Advanced configuration options may require significant training and onboarding time.
- Limited Public Support Data: Few third-party reviews or user testimonials are available.
- Language Limitations: Primarily available in English, which may limit international or multilingual deployment.
- Customer Support Restrictions: Support appears to be primarily email-based, with limited live assistance options.
COLLECTIONS AND RECOVERY's Support Options
Email Address
solutions@shawsystems.comDocumentation
https://www.shawsystems.com/white-papers/COLLECTIONS AND RECOVERY's Alternatives
ReadyCOLLECT
ReadyCOLLECT is a collection and covenant violation management software from AssociationREADY that offers a better…
Vertican
Vertican is a document management software from Vertican Technologies, Inc. that supports the organization and…
Datacultr Platform
Datacultr Platform is a data management software from Datacultr that focuses on IoT and asset…
Finvi
Finvi provides enterprise-grade collections and revenue recovery software for healthcare providers, financial institutions, and accounts…
