Collections MAX

Additional features

Collections MAX Administrator

This serves as the central control panel for the entire debt collection system.

Post-Dated Payment Processing (Administrator)

Allows for processing of credit card and ACH payments scheduled for future dates.

Automated Communication (Administrator)

Facilitates sending automated emails and scheduling letters to debtors.

Payment Import (Administrator)

Enables the import of payment data into the system.

User Management (Administrator)

Manages user roles and groups, setting access levels for various team members.

Client Trust Accounting (Administrator)

Handles financial accounting specifically for client trust funds.

Document Imaging System (Administrator)

Allows attaching files, documents, and notes directly to debtor accounts.

Change of Address Service (Administrator)

Helps in obtaining updated address information for debtors.

Promise System (Administrator)

Documents and tracks payment arrangements made with debtors, including broken promises.

Reporting Engine (Administrator)

Generates various reports for data analysis and documentation.

Dunning Letter Generation (Administrator)

Creates collection letters using Microsoft Office or exports them for third-party printing services.

Unlimited Notes & Status Codes (Administrator)

Allows for extensive logging of interactions and categorization of accounts.

Check Export (Administrator)

Exports check information to Versa Check.

Duplicate Account System (Administrator)

Manages and identifies duplicate debtor accounts.

Custom Fields (Administrator)

Provides sixty customizable fields for tailored data tracking.

PCI Compliance (Administrator)

Ensures security for handling payment card data.

Importing Screens (Administrator)

Facilitates batch importing of data from Excel spreadsheets.

NSF Alert System (Administrator)

Notifies users of Non-Sufficient Funds for payments.

Predictive Dialer Integration (Administrator)

Allows integration with predictive dialing systems for outbound calls.

Account Sorting (Administrator)

Enables sorting of accounts by various criteria like credit score, date, time zone, client, balance, status, or portfolio.

Address & Phone Logs (Administrator)

Maintains detailed logs of debtor addresses and phone contacts.

Automatic Scheduler (Administrator)

Schedules payment reminders and broken promise letters automatically.

Callback Reminders (Administrator)

Sets reminders for follow-up calls.

Time Zone Alerts (Administrator)

Provides alerts based on debtor time zones for compliant calling.

Inventory Viewer (Administrator)

Allows viewing and managing account inventory.

Status-Based Automation System (Administrator)

Automates actions based on the current status of an account.

Integrated Phone Dialer (Administrator)

Includes a built-in phone dialer for direct calling.

Credit Report Generation (Administrator)

Can generate credit reports in Metro 2 format.

Fees System (Administrator)

Tracks and manages fees associated with collections, including split options.

Military-Grade AES Encryption (Administrator)

Uses advanced encryption for payment data security.

Dashboards (Administrator)

Provides two types of dashboards for root users and managers for system overview.

Dialer Integration (Administrator)

Integrates with specific dialers like Tmax and TCN.

Free Support (Administrator)

Offers support without additional charge.

Collections MAX Payment Portal

An online system designed for debtors to securely make payments.

Collections MAX Professional

The module used by collectors to actively work on collection accounts.

Easy to Use Interface (Professional)

Designed for simplicity and user-friendliness.

High-Productivity Screen (Professional)

Enables collectors to handle most tasks from a single screen.

Windows 10/11 Compatibility

The software is designed to run on these Windows operating systems.

Free Version

A free version of the software is available for download and use.

Thousands of Users

Used by a large number of collection agencies in the United States.

No Start-up Costs

For the premium web-based system.

Long-Standing Provider

Developed by Decca Software Company LLC, which has been providing software since 1983.