CollectMax logo

CollectMax

by JST · Since 1987
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ActiveAvailable globallyCloud
Quick facts
VendorJST
Year launched1987
StatusActive
Location313 East Broad Street, #317 Richmond, VA 23219
Countries servedGlobal
Languages6
Integrations2+
Free tier
Free trial
Contact sales

About CollectMax

CollectMax is an advanced collections management software from JST that supports effective debt recovery processes. It provides features such as automated reminders, detailed reporting, and customizable workflows so users can improve their collections strategies. The latest version includes an intuitive interface designed to improve user use and increase efficiency. Additionally, CollectMax offers a free demo, allowing potential users to explore its capabilities before committing. Key capabilities: automated reminders detailed reporting customizable workflows intuitive interface free demo Best for: collections agencies and finance departments that need to manage and track debt recovery efficiently.

CollectMax by JST is a comprehensive debt collection software tailored for legal firms, in-house collection teams, and agencies involved in managing both consumer and commercial debts. Designed with flexibility in mind, it accommodates both small practices and large enterprises, offering either a monthly subscription starting at $260 or an outright purchase model. The software focuses on simplifying complex processes, offering an intuitive user interface that is easy to navigate even for users without technical backgrounds. Its Windows-based compatibility and scalability ensure that firms of varying sizes can efficiently use the software to streamline their daily operations. One of the strongest aspects of CollectMax is its robust compliance management tools. The software logs disputes, masks sensitive data such as social security numbers, and ensures users adhere to PCI and other industry standards. It offers powerful automation features such as scheduled reporting, document suppression, and detailed audit trails to manage client and debtor accounts effectively. CollectMax also integrates with several third-party services like dialer systems, skip tracing services, and EDI interfaces, enhancing its workflow automation and making it a more comprehensive solution.

Pros & Cons

What users like
  • +Comprehensive solution capable of running an entire legal/collections business
  • +Highly reliable with minimal issues
  • +Excellent customer support and responsiveness
  • +Easy to use once familiarized
  • +Cost-effective for long-term use
  • +Continuous improvements based on user feedback
  • +Trusted by long-term users in legal services
What users flag
  • Steep learning curve for new users
  • Mistakes can be hard to correct, especially with trust accounts
  • Occasional delays in support during system downtimes
  • Some non-fee-generating activities may consume time

Features

Key features

Compliance Management
Helps stay on top of legal and regulatory requirements by logging disputes, monitoring issues, and maintaining records.
Secure Data Access
Tracks user activity, masks sensitive data, and supports PCI standards for data security.
Document Management
Automates document generation with options to suppress or schedule based on account flags.
Interface Flexibility
Connects seamlessly with various service providers like dialers and skip tracers.
Cost Efficiency
Offers an affordable, scalable solution with low total cost of ownership.
Ease of Use
Designed for simplicity with a straightforward UI, minimizing training and onboarding time.
Automation & Reporting
Automates routine processes and provides detailed audit and activity reports.

Additional features

Dispute & Complaint Tracking
Manages and records consumer complaints and disputes effortlessly.
Audit Log & User Tracking
Maintains detailed logs of user activity for compliance and security.
Data Masking & Security
Masks sensitive consumer info such as SSN and account numbers.
Document Suppression
Prevents unnecessary or unauthorized document generation.
Multiple Interface Support
Integrates with popular service providers for enhanced workflow automation.
Expandable Modules
Supports adding features and services as your practice grows.
Scheduled Reporting
Automates report generation for ongoing oversight.
Account Management
Manages debtor and client accounts efficiently.
Support for Multiple Practice Sizes
Suitable for small shops to large firms.
Support & Upgrades
Continuous updates and expert support included.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starting At

USD 260

Countries & Languages

Global
Countries served
6
Interface languages
6
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇦🇺AUD🇨🇦CAD🇪🇺EUR🇬🇧GBP🇯🇵JPY

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