About Commerce Studio
Commerce Studio is a commerce software platform from 1440 that supports online retail development. It provides tools for product management, customer engagement, and order processing so businesses can effectively manage their e-commerce operations. With built-in analytics, customizable templates, and multi-channel integration, users can gain insights into performance and tailor their online presence. The platform helps retailers create a consistent shopping use across different channels while simplifying inventory management. Key capabilities: product catalog management customer relationship management order fulfillment reporting and analytics multi-channel selling Best for: e-commerce businesses that need a comprehensive solution for managing their online sales and customer interactions.
Commerce Studio by 1440 is a robust cloud-based CRM and order management platform designed to streamline eCommerce operations across multiple sales channels. Tailored for retail and wholesale businesses, it provides a unified interface for managing customer interactions, inventory synchronization, order routing, shipping, and returns. Commerce Studio’s primary purpose is to bridge gaps between customer service, fulfillment, and sales support, delivering seamless customer experiences by centralizing data and enabling real-time visibility across channels. Its key features include a 360-degree customer view, intelligent order routing, real-time inventory updates, and integrations with popular marketplaces like Amazon, Walmart, eBay, and Shopify. The user interface (UI) of Commerce Studio is clean and functional, focusing on utility rather than aesthetic flair. It adopts a dashboard-style layout with customizable widgets and filter options that allow users to tailor their workspace according to their specific roles—whether in customer support, inventory, or logistics. Navigation is intuitive, with clear labeling and a responsive design that supports rapid access to frequently used modules.
Pros & Cons
- +Integrates various retail channels for unified operations.
- +Leverages Salesforce's security, data, and integration.
- +Offers options for different business sizes and needs.
- +Automates processes in order management, inventory, and customer service.
- +Provides analytics and AI to improve decision-making.
- −Full benefits are tied to the Salesforce ecosystem.
- −Some businesses might not need the full Commerce Studio.
- −Integrating multiple channels can still be challenging.
Features
Key features
- Digitalised Activation Concepts
- They create new digital activation concepts, as exemplified by their work for Marienlyst Strandhotel. This suggests expertise in developing innovative digital strategies to engage audiences.
- Digital Platform Development
- They build digital platforms aimed at improving efficiency, as seen in the "Digital Platform Empowers Chefs Efficiency" case study. This indicates their ability to create custom software solutions.
- E-commerce Optimization
- They focus on improving online sales and user experience for e-commerce businesses, demonstrated by the "Semler Premium Leasing" project.
- Website and Digital Gift Card Platform Development
- They build and manage online platforms, including those for gift cards, as shown in the "Scandic Hotels" case study.
- Sales App Development
- They create mobile applications to support sales teams, illustrated by the "Sales App – ISS Group" project.
- Branding and Identity Development
- They assist with creating and refreshing brand identities, as indicated by the "AltaPay – New Product Introduction" and other "Identity" tagged projects.
- Focus on Connection and Problem Solving
- They emphasize understanding client challenges and providing effective solutions.
- Innovation and Tech Savviness
- They leverage modern technologies like Python, AI, Umbraco, Magento, and WordPress to deliver their services.
- Iterative and Ongoing Optimization
- They continuously monitor and improve the performance of their campaigns based on user behavior.
- Experience and Track Record
- They highlight "3 years driving growth" and "40 projects brought to the market," indicating experience and a history of successful project delivery.
- Omni-Channel ERP Experience
- The core value proposition is to seamlessly integrate and manage retail operations across multiple channels, eliminating the need to juggle different systems.
- Streamlined Operations
- The software aims to simplify and automate various retail processes, including customer service, order management, product listings, and inventory, supplier, and warehouse management.
- Integration with Salesforce
- Being native to Salesforce provides benefits like enhanced security, real-time data, faster reporting, and better integration with the Salesforce ecosystem.
- Customer Service Hub
- Provides a centralized platform within Salesforce CRM to empower customer service teams with data and tools for better personalization, faster communication, case management, and more.
- Order Management
- Enables efficient management of orders and returns across various channels, including streamlined processing, data synchronization, logistics automation, and handling of backorders, pre-orders, and returns.
- Inventory, Supplier, and Warehouse Efficiency
- Offers tools for expedited order picking, automated purchasing, and improved inventory visibility, providing a single data source for these functions.
- Scalability
- Designed to accommodate businesses of different sizes, from SMBs to enterprises, and can handle multi-brand and multi-location operations.
- Performance Analytics
- Allows businesses to measure key performance indicators (KPIs) to track improvements and ROI.
Additional features
- Customer Service
- Management of customer interactions and support across all channels.
- Orders
- Centralized management of customer orders from various sales channels.
- Product Listings
- Management and synchronization of product information across different platforms.
- Inventory Management
- Tracking and control of stock levels across all locations and channels.
- Supplier Management
- Tools for managing relationships and interactions with suppliers.
- Warehouse Management
- Features to optimize processes within warehouses.
- Order Entry
- Functionality to manually create and input orders.
- PCI-Compliant Payments
- Secure processing of customer payments.
- Popular E-commerce Integrations
- Connections to various online sales platforms.
- Handle Returns, Exchanges & Damages
- Tools for processing product returns, exchanges, and managing damaged goods.
- Process Payments
- Secure handling of customer payments within the order management system.
- Manage Vendor Returns
- Process for handling returns to suppliers.
- Fulfilled by Amazon
- Integration with Amazon's fulfillment services.
- Sync Orders
- Real-time synchronization of order data (Essentials Plus).
- Modify & Create Orders
- Ability to edit and create orders within the system (Essentials Plus).
- Payment Processing
- Basic payment handling capabilities (Essentials Plus).
- Order History
- Tracking of past customer orders (Essentials Plus).
- Sales History
- Tracking of past sales data (Essentials Plus).
- Sync Inventory
- Real-time synchronization of inventory data (Professional).
- Product Information Management (PIM)
- Centralized management of product data (Professional).
- Vendor Management
- More advanced features for managing vendors (Professional).
- Purchase Order Management
- Tools for creating and managing purchase orders (Professional).
- Multi-Channel Fulfillment
- Capabilities to manage order fulfillment across various channels (Professional).
- Dropship & 3PL Automation
- Automation of dropshipping and third-party logistics processes (Professional).
- Analytics & Automation
- Advanced features for data analysis and process automation (Enterprise).
- Real-time Data Accuracy
- Ensures data is up-to-date across all systems.
- Faster Reports
- Efficient data processing for quicker report generation.
- Better Integration
- Seamless connectivity with other Salesforce products and the broader ecosystem.
- Simplicity
- User-friendly interface and streamlined workflows.
- Artificial Intelligence (AI)
- Actionable Decisions
- AI-powered insights to guide decision-making.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Commerce Studio
Commerce Studio is a commerce software platform from 1440 that supports online retail development. It provides tools for product management, customer engagement, and order processing so businesses can effectively manage their e-commerce operations. With built-in analytics, customizable templates, and multi-channel integration, users can gain insights into performance and tailor their online presence. The platform helps retailers create a consistent shopping use across different channels while simplifying inventory management. Key capabilities: product catalog management customer relationship management order fulfillment reporting and analytics multi-channel selling Best for: e-commerce businesses that need a comprehensive solution for managing their online sales and customer interactions.
Commerce Studio Details
Commerce Studio's In-App Market Place
Does Commerce Studio have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽), MXN ($)
Pros & Cons
- Integrates various retail channels for unified operations.
- Leverages Salesforce's security, data, and integration.
- Offers options for different business sizes and needs.
- Automates processes in order management, inventory, and customer service.
- Provides analytics and AI to improve decision-making.
- Full benefits are tied to the Salesforce ecosystem.
- Some businesses might not need the full Commerce Studio.
- Integrating multiple channels can still be challenging.
Commerce Studio's Support Options
Email Address
info@1440.ioContact
1-800-862-3089Commerce Studio's Alternatives
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