Commerce Studio logo

Commerce Studio

by 1440 · Since 2021
No reviews yet
Active1+ countriesCloudOn-premise
Quick facts
Vendor1440
Year launched2021
StatusActive
Location1090 Center Dr, Park City, Utah 84098, US
Countries served1+
Languages11
Integrations11+
Free tierN/A
Free trialN/A
Contact salesYES

About Commerce Studio

Commerce Studio is a commerce software platform from 1440 that supports online retail development. It provides tools for product management, customer engagement, and order processing so businesses can effectively manage their e-commerce operations. With built-in analytics, customizable templates, and multi-channel integration, users can gain insights into performance and tailor their online presence. The platform helps retailers create a consistent shopping use across different channels while simplifying inventory management. Key capabilities: product catalog management customer relationship management order fulfillment reporting and analytics multi-channel selling Best for: e-commerce businesses that need a comprehensive solution for managing their online sales and customer interactions.

Commerce Studio by 1440 is a robust cloud-based CRM and order management platform designed to streamline eCommerce operations across multiple sales channels. Tailored for retail and wholesale businesses, it provides a unified interface for managing customer interactions, inventory synchronization, order routing, shipping, and returns. Commerce Studio’s primary purpose is to bridge gaps between customer service, fulfillment, and sales support, delivering seamless customer experiences by centralizing data and enabling real-time visibility across channels. Its key features include a 360-degree customer view, intelligent order routing, real-time inventory updates, and integrations with popular marketplaces like Amazon, Walmart, eBay, and Shopify. The user interface (UI) of Commerce Studio is clean and functional, focusing on utility rather than aesthetic flair. It adopts a dashboard-style layout with customizable widgets and filter options that allow users to tailor their workspace according to their specific roles—whether in customer support, inventory, or logistics. Navigation is intuitive, with clear labeling and a responsive design that supports rapid access to frequently used modules.

Pros & Cons

Pros
  • Integrates various retail channels for unified operations.
  • Leverages Salesforce's security, data, and integration.
  • Offers options for different business sizes and needs.
  • Automates processes in order management, inventory, and customer service.
  • Provides analytics and AI to improve decision-making.
Cons
  • Full benefits are tied to the Salesforce ecosystem.
  • Some businesses might not need the full Commerce Studio.
  • Integrating multiple channels can still be challenging.

Features

Key features

Digitalised Activation Concepts

They create new digital activation concepts, as exemplified by their work for Marienlyst Strandhotel. This suggests expertise in developing innovative digital strategies to engage audiences.

Digital Platform Development

They build digital platforms aimed at improving efficiency, as seen in the "Digital Platform Empowers Chefs Efficiency" case study. This indicates their ability to create custom software solutions.

E-commerce Optimization

They focus on improving online sales and user experience for e-commerce businesses, demonstrated by the "Semler Premium Leasing" project.

Website and Digital Gift Card Platform Development

They build and manage online platforms, including those for gift cards, as shown in the "Scandic Hotels" case study.

Sales App Development

They create mobile applications to support sales teams, illustrated by the "Sales App – ISS Group" project.

Branding and Identity Development

They assist with creating and refreshing brand identities, as indicated by the "AltaPay – New Product Introduction" and other "Identity" tagged projects.

Focus on Connection and Problem Solving

They emphasize understanding client challenges and providing effective solutions.

Innovation and Tech Savviness

They leverage modern technologies like Python, AI, Umbraco, Magento, and WordPress to deliver their services.

Iterative and Ongoing Optimization

They continuously monitor and improve the performance of their campaigns based on user behavior.

Experience and Track Record

They highlight "3 years driving growth" and "40 projects brought to the market," indicating experience and a history of successful project delivery.

Omni-Channel ERP Experience

The core value proposition is to seamlessly integrate and manage retail operations across multiple channels, eliminating the need to juggle different systems.

Streamlined Operations

The software aims to simplify and automate various retail processes, including customer service, order management, product listings, and inventory, supplier, and warehouse management.

Integration with Salesforce

Being native to Salesforce provides benefits like enhanced security, real-time data, faster reporting, and better integration with the Salesforce ecosystem.

Customer Service Hub

Provides a centralized platform within Salesforce CRM to empower customer service teams with data and tools for better personalization, faster communication, case management, and more.

Order Management

Enables efficient management of orders and returns across various channels, including streamlined processing, data synchronization, logistics automation, and handling of backorders, pre-orders, and returns.

Inventory, Supplier, and Warehouse Efficiency

Offers tools for expedited order picking, automated purchasing, and improved inventory visibility, providing a single data source for these functions.

Scalability

Designed to accommodate businesses of different sizes, from SMBs to enterprises, and can handle multi-brand and multi-location operations.

Performance Analytics

Allows businesses to measure key performance indicators (KPIs) to track improvements and ROI.

Additional features

Customer Service

Management of customer interactions and support across all channels.

Orders

Centralized management of customer orders from various sales channels.

Product Listings

Management and synchronization of product information across different platforms.

Inventory Management

Tracking and control of stock levels across all locations and channels.

Supplier Management

Tools for managing relationships and interactions with suppliers.

Warehouse Management

Features to optimize processes within warehouses.

Order Entry

Functionality to manually create and input orders.

PCI-Compliant Payments

Secure processing of customer payments.

Popular E-commerce Integrations

Connections to various online sales platforms.

Handle Returns, Exchanges & Damages

Tools for processing product returns, exchanges, and managing damaged goods.

Process Payments

Secure handling of customer payments within the order management system.

Manage Vendor Returns

Process for handling returns to suppliers.

Fulfilled by Amazon

Integration with Amazon's fulfillment services.

Sync Orders

Real-time synchronization of order data (Essentials Plus).

Modify & Create Orders

Ability to edit and create orders within the system (Essentials Plus).

Payment Processing

Basic payment handling capabilities (Essentials Plus).

Order History

Tracking of past customer orders (Essentials Plus).

Sales History

Tracking of past sales data (Essentials Plus).

Sync Inventory

Real-time synchronization of inventory data (Professional).

Product Information Management (PIM)

Centralized management of product data (Professional).

Vendor Management

More advanced features for managing vendors (Professional).

Purchase Order Management

Tools for creating and managing purchase orders (Professional).

Multi-Channel Fulfillment

Capabilities to manage order fulfillment across various channels (Professional).

Dropship & 3PL Automation

Automation of dropshipping and third-party logistics processes (Professional).

Analytics & Automation

Advanced features for data analysis and process automation (Enterprise).

Real-time Data Accuracy

Ensures data is up-to-date across all systems.

Faster Reports

Efficient data processing for quicker report generation.

Better Integration

Seamless connectivity with other Salesforce products and the broader ecosystem.

Simplicity

User-friendly interface and streamlined workflows.

Artificial Intelligence (AI)
Actionable Decisions

AI-powered insights to guide decision-making.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
11
Interface languages
10
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchJapaneseChineseKoreanRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN

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