CommView logo

CommView

by @Comm · Since 1982
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ActiveAvailable globallyCloud
Quick facts
Vendor@Comm
Year launched1982
StatusActive
Location77 Sundial Ave., Suite 402W Manchester, NH 03103
Countries servedGlobal
Languages11
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About CommView

CommView is a network monitoring software from @Comm that provides visibility into network traffic. It combines case studies, white papers, and privacy policy documentation so users can make informed decisions about network management. CommView Plus offers deep packet analysis capabilities, while CommView Cloud provides a cloud-based interface for remote monitoring. Both versions support extensive reporting features that help organizations assess network performance and security. Users can access sample reports to gauge the effectiveness of the software. Key capabilities: packet analysis remote monitoring network performance reports security assessments documentation access Best for: IT professionals that need comprehensive tools for network management and performance evaluation.

CommView by @COMM is a powerful Telecom Expense Management (TEM) software solution designed to help organizations monitor, control, and optimize their telecom expenses. Aimed at businesses of all sizes, including enterprises, small businesses, government agencies, educational institutions, hospitality businesses, telecom providers, and multi-site organizations, CommView provides a comprehensive suite of tools to efficiently manage telecom usage, expenses, and billing. With key features such as real-time data tracking, expense allocation, and reporting, CommView seeks to streamline the process of managing telecom costs and improve overall budget control. The user interface of CommView is designed with ease of use in mind, ensuring that both experienced telecom administrators and those with minimal technical expertise can navigate the system efficiently. The dashboard is clean and well-organized, presenting all critical information at a glance. The layout is intuitive, with an easy-to-navigate menu structure and clearly labeled sections that guide users through various features. One of the unique design elements of the software is its ability to provide customizable views, allowing users to prioritize and organize information according to their preferences.

Pros & Cons

Pros
  • Ease of Use: Users find the software easy to use.
  • Good Integration: It integrates well with PBX systems.
  • Excellent Customer Support: Quick and responsive support, with escalation if needed.
  • Long-Term Reliability: One user has been using it for almost 15 years.
  • Reporting Capabilities: Users can write queries and run custom reports.
Cons
  • File Concatenation Issues: One user mentioned difficulties with file concatenation within the software, particularly for students learning to use it. (From a separate review)

Features

Key features

Call Accounting and Reporting

Core functionality for tracking and analyzing call data.

PBX/VoIP Compatibility

Works with various PBX and IP-PBX systems (Avaya, Cisco, Mitel, NEC, ShoreTel, and others).

Scalability

Suitable for businesses of all sizes, from small offices to large enterprises with thousands of extensions.

Multi-Site Support

Can handle single locations or complex multi-site, multi-vendor networks.

Reporting

Provides various reports for call analysis.

User-Friendly Interface

Emphasizes ease of use and navigation.

Additional features

Call Accounting and Reporting

Comprehensive tracking and analysis.

Browser Interface

Accessible through a web browser.

Adaptability

Works across various industries and business sizes.

PBX/VoIP Compatibility

Supports diverse PBX and VoIP solutions.

Multi-Site Support

Configurable for multiple locations and CDR sources.

Near Real-Time Data

Delivers data with minimal delay.

Server-Based Application

Installed on a server.

CommView Cloud
Call Accounting and Reporting

Core functionality.

Cloud-Based Deployment

Hosted in the cloud.

Quick Deployment

Fast setup and implementation.

Subscription Model

Low-cost, low-risk subscription pricing.

Scalability

Designed for all business sizes and organizational structures.

Multi-Location Support

Functions seamlessly across multiple locations.

CommView (Legacy Product)
Call Accounting and Reporting

Core functionality.

PBX/IP-PBX Compatibility

Works with various manufacturers (Avaya, Cisco, Mitel, NEC, ShoreTel, etc.).

Scalability

Supports a wide range of extensions (10 to 30,000+).

Multi-Site Support

Handles complex multi-site networks.

CommView Web (Legacy Product)
Call Accounting and Reporting

Core functionality.

Cloud-Based Service

Hosted in the cloud.

Easy Deployment

Simple setup and implementation.

Scalability

Supports a wide range of extensions (10 to 30,000+).

Multi-Site Support

Handles complex multi-site networks.

PBX/IP-PBX Compatibility

Works with many manufacturers.

CommView H (Legacy Product - Hospitality Focused)
Call Accounting and Reporting

Specifically designed for the hospitality industry.

Windows Interface

Uses a Windows-based interface.

PBX/IP-PBX Compatibility

Works with various manufacturers.

Affordability

Designed as a cost-effective solution.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
9
Billing currencies

Interface languages

EnglishGermanFrenchSpanishItalianDutchPortugueseRussianChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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