About Como Sense
Como Sense is a data management software from Como that supports businesses in understanding customer behavior. It provides insights, analytics, and reporting tools so companies can make informed decisions based on real-time data. This platform helps organizations track engagement metrics, measure campaign performance, and identify trends in customer activity. Como Sense is designed to cater to diverse industries, providing customizable dashboards and user-friendly interfaces that facilitate data analysis. Users can create targeted marketing strategies by using the detailed insights offered by the software. Key capabilities: customer analytics performance tracking campaign measurement trend identification customizable reporting Best for: business analysts and marketing teams that need to analyze customer data to drive strategic initiatives.
Como Sense is an all-encompassing platform for real-time customer engagement, enhancing loyalty through personalized experiences across all touchpoints. Designed for retail, food, and beverage sectors, it unifies POS, online ordering, social media, and website data to create a complete picture of customer behavior. The platform's intuitive dashboard simplifies campaign management, customer segmentation, and analytics, making it accessible for marketing teams and technical staff alike. Its features include creating tailored loyalty programs, building branded mobile apps, and leveraging AI to generate insights that foster deeper customer relationships and increased spending. One of the platform’s key strengths is its omnichannel communication ability—reaching customers through push notifications, emails, SMS, and surveys with ease. With automation tools, businesses can run targeted campaigns without manual effort, ensuring timely promotions and personalized offers. The digital payment and online ordering options pave the way for contactless, convenient customer transactions, ultimately boosting sales and customer satisfaction. Additionally, social media integration and referral programs support customer acquisition efforts, turning satisfied clients into brand ambassadors.
Pros & Cons
- +Real-time tracking of rewards members
- +Easy to use for customers
- +Professional and responsive support team
- +Customers appreciate frequent rewards and promotions
- +Strong search and reporting features
- +Easy campaign customization
- +Supportive customer representatives
- +Continuous software improvements and openness to feedback
- −Difficult and costly contract termination
- −Legal complications due to conflicting spam laws (EU vs. North America)
- −Limited customer ‘look up’ options in the app
- −Reports of dishonesty and poor customer service from some users
Features
Key features
- Personalized Loyalty Program
- Creates tailored experiences to foster customer retention through targeted rewards and communications.
- Branded Mobile App
- Builds a custom app reflecting your brand to deepen customer engagement and streamline ordering and payments.
- AI & Actionable Data
- Provides real-time customer insights and personalized recommendations to boost spend and loyalty.
- Omnichannel Communication
- Engages customers seamlessly across push notifications, messages, emails, and surveys to deliver a consistent experience.
- Marketing Automation
- Automates personalized campaigns based on customer behaviors and business goals to increase conversions.
- Digital Payment
- Enables contactless payments, simplifying checkout and enhancing safety for customers.
- Online Ordering & E-Commerce
- Allows customers to browse, order, and pay directly via your website or app, increasing sales opportunities.
Additional features
- Customer Data Unification
- Connects all customer touchpoints to offer a complete view of customer behaviors.
- Real-Time Insights
- Access data instantly to make informed business decisions and optimize marketing efforts.
- Segmentation & Targeting
- Create customer segments based on behavior, purchase history, and preferences for targeted marketing.
- Referral & Social Engagement
- Drive new customer acquisition through referral programs and social media integration.
- Gamification & Incentives
- Use game-like features to boost engagement and reward participation.
- Campaign Management
- Design, launch, and track marketing campaigns from one centralized platform.
- Templates & Creative Tools
- Utilize pre-designed templates to develop appealing campaigns quickly.
- Customer Feedback Collection
- Gather insights directly from customers through integrated surveys and feedback forms.
- Multi-Channel Outreach
- Use multiple channels to contact customers, enhancing reach and engagement.
- Analytics & Reporting
- Generate detailed performance reports to measure success and refine strategies.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Como Sense
Como Sense is a data management software from Como that supports businesses in understanding customer behavior. It provides insights, analytics, and reporting tools so companies can make informed decisions based on real-time data. This platform helps organizations track engagement metrics, measure campaign performance, and identify trends in customer activity. Como Sense is designed to cater to diverse industries, providing customizable dashboards and user-friendly interfaces that facilitate data analysis. Users can create targeted marketing strategies by using the detailed insights offered by the software. Key capabilities: customer analytics performance tracking campaign measurement trend identification customizable reporting Best for: business analysts and marketing teams that need to analyze customer data to drive strategic initiatives.
Como Sense Details
Como Sense's In-App Market Place
Does Como Sense have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), SGD (S$), HKD (HK$), NZD (NZ$), INR (₹), RUB (₽), ZAR (R), CNY (¥), KRW (₩)
Pros & Cons
- Real-time tracking of rewards members
- Easy to use for customers
- Professional and responsive support team
- Customers appreciate frequent rewards and promotions
- Strong search and reporting features
- Easy campaign customization
- Supportive customer representatives
- Continuous software improvements and openness to feedback
- Difficult and costly contract termination
- Legal complications due to conflicting spam laws (EU vs. North America)
- Limited customer ‘look up’ options in the app
- Reports of dishonesty and poor customer service from some users
Como Sense's Support Options
Email Address
comosense@como.comComo Sense's Alternatives
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