About Concept Spa & Leisure
A scalable software solution for spas, hotels, resorts, and leisure venues. It manages reservations, client schedules, group bookings, and staff.
Concept Spa & Leisure is a comprehensive management software from Shiji Group, designed for premier spas, hotels, resorts, and leisure venues. The platform provides a scalable and flexible solution for managing all business activities, from reservations and client schedules to advanced group bookings. Core features include a fast appointment scheduling system with an availability wizard, online booking capabilities, and robust inventory management for treatment materials. It also offers therapist utilization and commission tracking. The software is built to integrate seamlessly with other hospitality systems, including Property Management Systems (PMS) like Opera and Guestline, as well as Point-of-Sale (POS) systems for a unified guest experience. While pricing is not publicly available and requires a demo request, the system supports multiple languages and is used in numerous countries, indicating its suitability for global hotel and resort chains. Support is offered via email and regional phone numbers.
Pros & Cons
- Combines spa, golf, tennis, dining, and class bookings into a single, unified guest itinerary.
- Logs contra-indications and health histories to prevent booking unsafe treatments for guests.
- Standardizes customer profiles, gift cards, and usage rules across dozens of resort locations.
- Connects smoothly with Oracle Opera, Guestline, and Shiji PMS to post charges directly to room folios.
- Focuses heavily on operational data density rather than modern minimalist consumer app styling.
- Configuring complex resource rules, equipment, and staff shifts requires structured onboarding.
- Purpose-built for resorts and hotel chains; over-engineered for independent SMB day spas.
Features
Key features
Manage reservations for treatment rooms, staff, and resources with an availability search wizard and waitlist functionality.
Facilitates booking for events, weddings, and other large spa groups.
Allows clients to book appointments and services through a web interface.
Controls and tracks treatment materials and retail product resources.
Integrates with Property Management Systems like Guestline & Opera for seamless guest data and billing.
Tracks therapist and staff commissions for services and product sales.
Connects with membership applications for instant profile access and billing information.
Additional features
Can be scaled from a single property to manage multiple locations.
Includes features for contra-indication questions to ensure client safety.
Manages other bookable activities beyond standard spa treatments.
Connects with Concept POS for a unified guest check-out process.
Provides analytics on staff productivity and scheduling efficiency.
Allows for pre-set usage limits for members and guests.
Offers a dynamic reporting tool to extract data for business analysis.
A web interface providing hotel staff with access to spa, activity, and golf reservation information.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Concept Spa & Leisure
A scalable software solution for spas, hotels, resorts, and leisure venues. It manages reservations, client schedules, group bookings, and staff.
Concept Spa & Leisure Details
Concept Spa & Leisure's In-App Market Place
Does Concept Spa & Leisure have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD, EUR, GBP
Pros & Cons
- Combines spa, golf, tennis, dining, and class bookings into a single, unified guest itinerary.
- Logs contra-indications and health histories to prevent booking unsafe treatments for guests.
- Standardizes customer profiles, gift cards, and usage rules across dozens of resort locations.
- Connects smoothly with Oracle Opera, Guestline, and Shiji PMS to post charges directly to room folios.
- Focuses heavily on operational data density rather than modern minimalist consumer app styling.
- Configuring complex resource rules, equipment, and staff shifts requires structured onboarding.
- Purpose-built for resorts and hotel chains; over-engineered for independent SMB day spas.
Concept Spa & Leisure's Support Options
Email Address
concept.support@shijigroup.comContact
+351 289 351 205Documentation
https://docs.shijigroup.com/Concept Spa & Leisure's Alternatives
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