Concierge Associate

Concierge Associate is a healthcare software platform from Epic Systems that provides patient engagement and administrative support. It includes appointment scheduling, patient messaging, and record management so healthcare providers can efficiently manage patient interactions. The platform allows users to simplify communication between staff and patients, ensuring timely updates and accurate information sharing. It also supports various user needs, from initial appointment requests to follow-up care instructions. Key capabilities: appointment scheduling patient messaging record management user authentication reporting tools Best for: healthcare providers that need to manage patient relationships and administrative tasks effectively.