About Conduct CRM
Conduct CRM is a customer relationship management software from Conduct CRM that supports businesses in managing customer interactions and data. It provides features such as contact management, sales automation, and reporting tools so users can improve customer engagement and drive sales performance. The platform helps organizations centralize customer information, track sales activities, and analyze performance metrics effectively. Conduct CRM also integrates with various third-party applications to improve functionality and user use. Key capabilities: contact management sales tracking analytics and reporting task management integration options Best for: small to medium-sized businesses that need a comprehensive solution for managing customer relationships and sales processes.
Conduct CRM by Conduct CRM is a feature-rich customer relationship management solution designed to optimize the sales, service, and operational workflows of businesses across various sectors. Primarily aimed at enhancing lead management, communication, and task tracking, Conduct CRM is tailored to serve the needs of sales teams, administrators, technical staff, and business owners. The software stands out for its ability to unify sales processes, customer interactions, and data insights in a centralized, cloud-based environment. Key features include lead capture, email and SMS integration, auto-assignment of leads, GPS tracking, and third-party system integrations, all aimed at improving productivity and accountability. The user interface of Conduct CRM is built with usability in mind. Its layout is intuitive, with neatly arranged dashboards, filters, and action buttons that allow for efficient navigation. Users can quickly view real-time updates on lead status, upcoming tasks, and customer communications. Despite being feature-dense, the platform does not feel overwhelming, thanks to its logically grouped tabs and user-centric design.
Pros & Cons
- +All-in-One Sales & Service: Combines lead, sales, and customer service management on a single platform.
- +Mobile & Web Access: Accessible 24/7 from both web and mobile apps.
- +Comprehensive Sales Tools: Includes lead tracking, distribution, scoring, sales tracking, and payment tracking.
- +Employee Monitoring: Features like GPS tracking and auto-assignment to boost sales team productivity.
- −Minimum User Count: Requires at least 3 users, potentially excluding very small businesses.
- −Product/Service Limits: Lower plans cap the number of products/services that can be added.
- −Limited Integration Details: Only specific 3rd-party email/SMS integrations are highlighted.
- −Marketing Claims: High percentage productivity/conversion claims might be aspirational rather than guaranteed.
Features
Key features
- Sales Automation
- Helps automate sales processes.
- Lead Management
- Tracks and manages leads from various sources (e.g., Indiamart, Justdial).
- Customer Service Management
- Manages customer interactions and support.
- Web/Mobile Accessibility
- Available 24/7 via web and mobile app.
- Employee Tracking (GPS)
- Monitors employee location, attendance, client conversions, and routes.
Additional features
- Web-based CRM
- A cloud-based solution accessible 24/7 from any location via web browsers.
- Mobile App Access
- Provides 24/7 access to leads, client status, and other CRM functionalities via a dedicated mobile application.
- Sales Automation
- Streamlines and automates various sales processes to improve efficiency.
- Lead Management
- Effectively tracks and organizes leads acquired from diverse sources like Indiamart and Justdial.
- Lead Distribution
- Allows for hassle-free and fair distribution of leads among sales team members.
- Lead Scoring
- Prioritizes leads based on their potential value, helping sales teams focus on the most promising opportunities.
- Sales Tracking
- Monitors the progress and performance of sales activities and deals.
- Customer Service Management
- Tools to manage customer interactions and support inquiries effectively.
- Contact Management
- Organizes and maintains a database of customer contacts.
- Pipeline Management
- Provides visibility and control over the entire sales pipeline.
- Product/Service Catalog
- Allows adding and managing an unlimited (or plan-specific limit) number of products and services with their respective prices and tax details.
- User Role Definition
- Enables administrators to define and assign specific roles and permissions to each user within the CRM account.
- Payment Tracking
- Monitors all payments received and conversions achieved by the sales team.
- GPS Tracking (Employee & Route)
- Tracks employee location, attendance, client conversion points, and analyzes route maps for field sales teams.
- Email/SMS Integration
- Facilitates integration with third-party email and SMS services for sending reminders and communications to clients and the internal team.
- Reporting
- Generates various reports to provide insights into sales performance, team activities, and client conversions.
- Expense Management
- Helps in tracking and managing business expenses.
- White Labeling
- Allows businesses to customize the CRM with their own branding (logo, colors) for a consistent look.
- Easy Interface
- Designed to be user-friendly, cost-effective, and compatible with mobile devices for ease of use.
- Productivity Increase
- Automates inquiry assignments and provides tools to boost the overall productivity of the sales team.
- Client Conversion Boost
- Offers client follow-up reminders and data sorting options to enhance client conversion rates.
- 24/7 Dedicated Support
- Provides around-the-clock support via email and phone.
Pricing
Monthly plans
Premium
INR 400
Professional
INR 550
Enterprise
INR 650
Countries & Languages
Available in
Interface languages
Billing currencies
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About Conduct CRM
Conduct CRM is a customer relationship management software from Conduct CRM that supports businesses in managing customer interactions and data. It provides features such as contact management, sales automation, and reporting tools so users can improve customer engagement and drive sales performance. The platform helps organizations centralize customer information, track sales activities, and analyze performance metrics effectively. Conduct CRM also integrates with various third-party applications to improve functionality and user use. Key capabilities: contact management sales tracking analytics and reporting task management integration options Best for: small to medium-sized businesses that need a comprehensive solution for managing customer relationships and sales processes.
Conduct CRM Details
Conduct CRM's In-App Market Place
Does Conduct CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Premium
INR 400
Professional
INR 550
Enterprise
INR 650
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud (A$), Cad (C$), Chf (Chf), Cny (¥), Sek (kr), Nzd (Nz$), Rub (₽), Zar (R).
Pros & Cons
- All-in-One Sales & Service: Combines lead, sales, and customer service management on a single platform.
- Mobile & Web Access: Accessible 24/7 from both web and mobile apps.
- Comprehensive Sales Tools: Includes lead tracking, distribution, scoring, sales tracking, and payment tracking.
- Employee Monitoring: Features like GPS tracking and auto-assignment to boost sales team productivity.
- Minimum User Count: Requires at least 3 users, potentially excluding very small businesses.
- Product/Service Limits: Lower plans cap the number of products/services that can be added.
- Limited Integration Details: Only specific 3rd-party email/SMS integrations are highlighted.
- Marketing Claims: High percentage productivity/conversion claims might be aspirational rather than guaranteed.
Conduct CRM's Support Options
Email Address
info@conductcrm.comContact
(+91) 9999 674 199Conduct CRM's Alternatives
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