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Forsta is a sophisticated and robust experience management platform that places human interaction at the heart of its design. Developed to help organizations move beyond traditional customer experience models, Forsta introduces a more comprehensive Human Experience (HX) approach. This shift reflects the evolving business landscape, where organizations must pay equal attention to customer, employee, and even patient experiences to stay competitive and relevant. One of Forsta’s defining strengths lies in its functional richness and technical depth. The platform supports advanced survey design tools and caters to both qualitative and quantitative research needs, making it a powerful ally for market researchers, CX and EX professionals, and global enterprises with complex data needs. Its AI capabilities, such as AI Summarize and AI Recommend, are particularly notable. The platform's data collection capabilities are equally robust. Forsta supports omnichannel engagement, meaning that surveys can be distributed and responded to across email, SMS, mobile, web, and other digital interfaces. This ensures a wider reach and higher data fidelity, as responses are captured from audiences in their preferred communication environments.
Forsta's core offering is a unified platform that transcends traditional data silos by integrating customer, employee, patient, and local experience data.
Forsta provides an end-to-end solution for market research, encompassing sample and panel management, extensive surveying, advanced analytics, reporting, and data visualization.
Forsta integrates AI to help organizations gain deeper insights, anticipate needs, and act decisively.
The platform can collect insightful data from any audience and any touchpoint or channel using customizable surveys.
Forsta strategically acquires and integrates leading solutions like InMoment (for CX innovation), HelloIgnite (for crowdsourcing/innovation), and Rio SEO (for customer journey/brand reputation).
A unified platform designed to understand and improve customer, employee, patient, and local experiences.
Provides tools for sample and panel management, surveying, analytics, reporting, and data visualization for market research.
Helps enhance customer retention, drive revenue, and improve operational efficiencies by understanding customer interactions.
Focuses on improving the experience of employees within an organization.
Tailored for enhancing the experience of patients, likely within healthcare settings.
Addresses understanding experiences at a localized level.
Allows users to create surveys tailored to specific audiences and data collection needs.
Tools for managing research participants and panels.
Capabilities for in-depth analysis of collected data.
Generates various reports from survey and experience data.
Presents data in easily understandable visual formats.
Collects insights from diverse interaction points.
Utilizes artificial intelligence for deeper insights and predictive analysis.
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+44 (0) 20 3053 9333Branper is a platform from Branper that supports collaborative project management. It combines task tracking,…
ToumAI is an AI-driven content creation platform from ToumAI designed for generating written content. It…
Platform One is a cloud-based software platform from Platform One that focuses on providing digital…
PaygOps is a cloud-based software from PaygOps that provides a comprehensive solution for managing pay-as-users-go…