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ConnectWise CPQ

by ConnectWise · Since 1982
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ActiveAvailable globallyCloud
Quick facts
VendorConnectWise
Year launched1982
StatusActive
Location400 N Tampa St, Suite 130 Tampa, FL 33602, USA Phone: 813.463.4700
Countries servedGlobal
Languages7
Integrations7+
Free tier
Free trial
Contact salesYES

About ConnectWise CPQ

ConnectWise CPQ is a configure, price, quote software from ConnectWise that assists sales teams in generating accurate quotes efficiently. It combines guided selling, product configuration, and pricing management so businesses can reduce errors and speed up the quoting process. The software allows users to create tailored proposals, manage pricing strategies, and integrate with other ConnectWise solutions for a cohesive workflow. Key capabilities: guided selling product configuration pricing management proposal automation integration with ConnectWise tools Best for: sales teams in technology and professional services that need to create precise quotes quickly and improve their sales efficiency.

ConnectWise CPQ by ConnectWise is a robust Configure, Price, Quote (CPQ) software solution tailored to the needs of IT service providers, managed service providers (MSPs), VARs, and system integrators. Its primary purpose is to streamline the quoting and proposal process by automating the configuration and pricing of complex products and services, ensuring accuracy and consistency in sales processes. Built with a focus on the IT channel, ConnectWise CPQ supports product configuration, quote generation, proposal automation, procurement integration, and approval workflows. It helps businesses shorten sales cycles, reduce errors, and improve profitability through streamlined and professional quoting practices. The user interface of ConnectWise CPQ is functional but leans more towards utility than aesthetic appeal. It is designed to cater to technical users and business professionals, so while it may not have a flashy design, it delivers in terms of navigability and depth. The dashboard is organized with tabs and dropdown menus that allow users to access pricing, configurations, catalogs, and customer records easily. Once familiar with the platform, users can navigate through quoting stages efficiently.

Pros & Cons

What users like
  • +Improved Accuracy: Reduces manual errors through automation and integration with pricing sources.
  • +Consistent Customer Experience: Ensures timely and professional proposal delivery and a streamlined buying process.
  • +Enhanced Efficiency: Streamlines processes with templates, real-time pricing, online delivery, and e-signatures.
  • +Better Visibility: Provides real-time quote tracking and sales notifications.
  • +Automated Procurement: Integrates with ConnectWise PSA for automated e-orders and opportunity conversions.
  • +Renewal Management: Offers notifications for agreement renewals, warranty extensions, and equipment upgrades.
  • +Centralized Information: Automatically updates CRM, keeping the entire organization informed.
  • +Profitability Control: Allows for locking down discounts and pricing rules.
  • +Integration Ecosystem: Integrates with various ConnectWise products and other business solutions.
What users flag
  • Learning Curve: Implementing and learning a new software system can take time and effort for the sales team.
  • Customization Limitations: While templates are customizable, there might be limitations to the level of customization possible.
  • Reliance on Technology: As with any software, there's a potential reliance on the system being functional and any technical issues could disrupt the quoting process.

Features

Key features

Automated Quote and Proposal Creation
Streamlines the process of generating quotes and proposals, saving time.
Integration with ConnectWise PSA™
Seamlessly integrates with ConnectWise PSA for enhanced workflow and data sharing.
Third-Party Integrations
Connects with other systems to reduce manual data entry and system updates.
Centralized Pricing
Pulls and compares pricing from multiple sources (distributors, pricing tables, customer catalogs) in one place.
Customizable Templates
Offers built-in and customizable templates to standardize quote creation.
Real-time Pricing Integrations
Provides up-to-date pricing information.
Online Quote Delivery
Enables electronic delivery of quotes to customers.
E-Signature
Facilitates electronic signatures for faster quote acceptance.
Sales Notifications
Provides real-time tracking and notifications on client interaction with quotes.
Procurement Automation
Automates e-orders through preferred distributors when combined with ConnectWise PSA.
Automated Opportunity Conversions
Seamlessly converts opportunities into quotes when used with ConnectWise PSA.
Renewal Reminders
Sends notifications for agreement renewals, warranty extensions, and equipment upgrades.
Automatic CRM Updates
Keeps CRM data synchronized with quote information.
Pricing Rules
Allows for lockdown of service discounts and product pricing for profitability.

Additional features

Automated Quote Building
Simplifies the process of creating quotes and proposals.
Automated Workflows
Streamlines the quote and proposal generation process.
Pull Pricing from Multiple Sources
Access pricing from distributors, internal tables, and customer catalogs.
Compare Pricing Options
Easily compare pricing from different vendors.
Built-in Templates
Utilize pre-designed templates for various quote types.
Customizable Templates
Adapt templates to specific business needs and branding.
Real-time Pricing Integrations
Ensure quotes reflect the most current pricing.
Online Quote Delivery
Send quotes electronically to customers.
E-Signature
Allow customers to sign quotes and proposals online.
Automated Opportunity Conversions (with PSA)
Automatically turn sales opportunities into quotes.
Renewal Reminders
Receive alerts for upcoming renewals.
Agreement Renewal Notifications
Remind users to renew customer agreements.
Expired Warranty Notifications
Notify users about expiring warranties.
Aging Equipment Upgrade Notifications
Prompt users to suggest equipment upgrades.
Sales Efficiency & Focus
Reduce Manual Entry
Automates data input to save time.
Minimize System Updates
Integrations reduce the need for manual system updates.
Decrease Data Entry Errors
Automation minimizes human errors in quoting.
Focus on Selling
Frees up sales teams from administrative tasks.
Timely Proposal Delivery
Enables quick and efficient delivery of quotes.
Consistent Presentation Quality
Ensures all quotes are professional and well-formatted.
Consistent Buying Experience
Provides a uniform process from quote to delivery.
Integration Capabilities
ConnectWise PSA Integration
Seamlessly works with ConnectWise PSA for end-to-end workflow.
Third-Party Integrations
Connects with various other business applications.
CRM Updates
Automatically updates customer relationship management systems.
Intelligence & Control
Sales Notifications
Receive alerts on customer interaction with quotes.
Intelligent Quote Tracking
Monitor the status and engagement of sent quotes.
Procurement Automation (with PSA)
Automate the purchasing process through distributors.
Pricing Rules
Enforce consistent pricing and discount policies.
Lockdown Service Discounts
Control the level of discounts offered on services.
Lockdown Product Pricing
Maintain consistent pricing for products.
Maximize Profitability
Implement pricing strategies to improve margins.
Better Predict Bottom-Line Revenue
Improve forecasting with controlled pricing.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
7
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortuguese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇨🇭CHF🇯🇵JPY

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