About ConnectWise PSA
Developed by ConnectWise, LLC., ConnectWise PSA tackles software challenges through integrated tools and reporting. The linked pages have restricted access, making vendor verification necessary for detailed claims. Key capabilities: Configurable settings and roles Core workflow management Data export and backup Reporting and visibility Best for: teams needing workflow tools with configurable settings and integrations.
ConnectWise PSA Details
Vendor
ConnectWise, LLC.
Year Launched
1982
Location
400 N Tampa St, Suite 130, Tampa, FL 33602, US
Deployment
cloud, windows, linux
Training Options
documentation, videos, in person
Countries Served
All Countries
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese
Users
IT Managers, Service Desk Technicians, System Administrators, Project Managers, Account Managers, Billing Specialists, Sales Representatives, Customer Support Representatives
Industries Served
Healthcare, Education, Finance, Retail
Tags
Help Desk, IT Service, ITSM, IT Management, Managed Service Providers (MSP), Professional Services Automation
ConnectWise PSA's In-App Market Place
Does ConnectWise PSA have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), SGD (S$), MXN (Mex$), BRL (R$)
Pros & Cons
- Comprehensive all-in-one platform covering PSA, RMM, cybersecurity, and backup
- Agentic AI dramatically improves automation and reduces manual workload
- Consistent UI makes navigation across modules easier
- Excellent community support via IT Nation
- Strong security capabilities backed by SOC and threat research
- Can feel overwhelming for beginners due to sheer breadth
- Setup and customization can take time
- Advanced features may require training to fully leverage