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Contact Centre Solution

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Software Status:Active

About Contact Centre Solution

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Contact Centre Solution Details

Vendor
Right Side
Year Launched
Location
10th Floor, Aston Tower, Sundervan Complex, Shashtri Nagar, Andheri West, Mumbai, 4000053, Maharashtra, India.
Deployment
cloud
Training Options
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese
Users
Contact Center Agents, Supervisors, Managers, Customer Service Representatives, IT Administrators, Business Analysts, Sales Representatives, Helpdesk Operators
Industries Served
Telecommunications, E-commerce, Banking and Finance, Healthcare, Insurance, Retail, Travel and Hospitality, Government and Public Sector, Education, Utilities
Tags
contact center, Right Side

Contact Centre Solution's In-App Market Place

Does Contact Centre Solution have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (CHF), Sek (kr), Nok (kr), Dkk (kr), Czk (Kč), Hkd (HK$), Sgd (S$), Myr (RM), Inr (₹), Rub (₽), Cny (¥), Ils (₪)

Pros & Cons

  • Tailored Software Solutions: Customizable offerings such as Project Management, EdTech, and CRM systems align with unique business needs.
  • Comprehensive Voice Solutions: Offers advanced telephony features like IVR, Voice Bots, Contact Centers, and Unified Communication for enhanced business communication.
  • Integration: Connects with popular tools like Salesforce, Zoho, HubSpot, and more for streamlined workflows.
  • Scalability: Adapts to businesses of all sizes, from startups to enterprises.
  • Cutting-Edge Technology: Constantly incorporates emerging technologies to deliver innovative, future-proof solutions.
  • Collaborative Approach: Works closely with clients for tailored development, ensuring alignment with business objectives.
  • Implementation Complexity: Customization and integration may require significant time and expertise, especially for smaller businesses.
  • Dependence on Infrastructure: Requires robust systems to fully leverage features, which could be challenging for organizations with limited IT resources.

Contact Centre Solution's Support Options

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