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Contact Expert

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About Contact Expert

Contact Expert is a contact management software from Top Producer that helps users manage their client relationships effectively. It provides features such as customizable contact databases, automated follow-up reminders, and integration with email marketing tools so users can maintain organized communication with clients. The platform allows real estate professionals to keep track of interactions and set reminders for follow-ups, ensuring no lead is overlooked. With the ability to segment contacts based on various criteria, it supports targeted marketing efforts. Key capabilities: customizable contact databases automated follow-up reminders email integration contact segmentation reporting tools Best for: real estate agents and brokers that need a reliable system to manage and nurture client relationships.

Contact Expert Details

Vendor
Top Producer
Year Launched
Location
The headquarters for Contact Expert in category Call Center, Contact Center by Top Producer is located at 14023 Denver West Parkway, Suite 200, Golden, CO 80401.
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean.
Users
Manager, Team Leader, Agent.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Call Center, Contact Center, Contact Expert, Top Producer, CRM, Customer Relationship Management, Communication, Customer Service, Contact Management

Contact Expert's In-App Market Place

Does Contact Expert have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • Robust contact management system to efficiently organize and track customer information
  • Integrated call center functionality for seamless communication with customers
  • Customizable reporting tools to analyze call center performance and identify areas for improvement
  • Automated workflows to streamline processes and increase efficiency
  • Integration with Top Producer CRM for a comprehensive solution to manage contacts and interactions
  • Limited integration options with third-party software and platforms
  • Steep learning curve for new users due to complex features and interface design
  • Occasional glitches and bugs, leading to system crashes and data loss
  • Lack of advanced reporting and analytics capabilities for in-depth performance tracking
  • Expensive pricing plans and limited customization options for small businesses or startups.

Contact Expert's Support Options

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