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Software Status:Discontinued

About ContactLink

ContactLink is a contact management software/platform from ContactLink designed for organizing and managing professional relationships. It provides features such as contact categorization, communication tracking, and task scheduling so users can maintain effective connections. The software allows users to easily import existing contacts and synchronize with email platforms for smooth communication. Additionally, it includes reminders for follow-ups and integrates with calendar applications for better time management. Key capabilities: contact categorization communication tracking task scheduling email synchronization calendar integration Best for: professionals and businesses that need to manage relationships efficiently and keep track of communications.

ContactLink Details

Vendor
ContactLink
Year Launched
Location
Headquarters: 201 Main Street, Suite 600, Fort Worth, Texas 76102
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Chinese, Japanese, Russian, Portuguese, Italian, Dutch, Korean, Arabic, Turkish, Hindi, Vietnamese, Thai.
Users
Administrator, Customer Service Representative, Salesperson, Marketing Manager, IT Manager
Industries Served
Healthcare, Retail, Finance, Education, Manufacturing, Government, Technology, Telecommunications, Utilities
Tags
Customer Communications Management, ContactLink, Cendien

ContactLink's In-App Market Place

Does ContactLink have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

1. E-Signature Integration: Allows users to send documents for electronic signature directly from ContactLink

streamlining the document signing process.

2. Text Messaging Integration: Enables users to send and receive text messages within ContactLink

improving communication with customers.

3. Email Marketing Integration: Integrates with popular email marketing platforms to easily send targeted marketing campaigns to customers in ContactLink.

4. Social Media Integration: Allows users to connect their social media accounts to ContactLink for seamless social media interaction and customer engagement.

5. Voice Recording Integration: Enables users to record and store voice messages within ContactLink for easy reference and communication with customers.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), MXN (Mex$), SGD (S$), HKD (HK$), NOK (kr), KRW (₩), TRY (₺), INR (₹)

Pros & Cons

  • Streamlines and automates customer communication processes
  • Improves efficiency and productivity by reducing manual tasks
  • Enhances customer experience with personalized communications
  • Provides real-time visibility into customer interactions
  • Enables targeted marketing campaigns based on customer data
  • Reduces errors and ensures consistency in communication
  • Increases customer engagement and satisfaction
  • Steep learning curve for new users
  • Limited customization options for templates
  • Integration with other systems can be problematic
  • Occasional lag or freezing issues
  • High upfront cost for implementation and training

ContactLink's Support Options

ContactLink's Alternatives