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Software Status:Active

About ControlHippo

ControlHippo is a management software from CallHippo that provides an effective way to monitor and manage team performance. It includes features such as real-time performance analytics, team collaboration tools, and customizable reporting options so organizations can track productivity and identify areas for improvement. This platform supports decision-making by offering insights based on data collected from various team activities. Users can easily integrate it with existing systems for a unified approach to management. Key capabilities: real-time analytics team collaboration tools customizable reports performance tracking integration options Best for: managers and team leaders that need to monitor team performance effectively.

ControlHippo Details

Vendor
CallHippo
Year Launched
2016
Location
2093 Philadelphia Pike, Claymont, Delaware 19703, US
Deployment
cloud
Training Options
videos, live online, in person
Countries Served
All Countries
Languages
English, German, Turkish, Indonesian, Russian
Users
Customer Service Representatives, IT Support Staff, Help Desk Operators, CX Managers, Live Chat Agents, SaaS Administrators.
Industries Served
Ecommerce, Recruitment, Automotive, Retail, Real Estate, Healthcare, Hospitality, Education
Tags
WhatsApp Shared Inbox, WhatsApp Business API, Integration with CRM, Communication Platform, WhatsApp Broadcast, WhatsApp Business Web, WhatsApp Automation, WhatsApp Bulk Messages, Live Chat, Assign Chat, Multiple Users Access, WhatsApp Auto Reply, Analytics Report, Unlimited Contact Sync, Chrome Extension, Canned Message, Create Label, Verified Green Tick Number, Quick Replies, Attach & Share Multiple Files, Unlimited Contact Sync, and 24*7 Support

ControlHippo's In-App Market Place

Does ControlHippo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Streamlines customer communications
  • Enhances customer service and support
  • Improves the efficiency of help desk operations
  • Facilitates real-time interactions through live chat
  • Simplifies SaaS management for businesses
  • Limited customization options for the user interface
  • Difficult to navigate and find specific features
  • High learning curve for new users
  • Limited ability to customize automated responses and workflows

ControlHippo's Support Options

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