About COSMOS
COSMOS is a debt collection software platform from Real Business Software that provides advanced debt collection and intelligent contact solutions. It combines features like debtor connectivity, compliance treatments, and operational deployment to drive effective results for organizations. Designed for modern receivables management, COSMOS supports fine-tuning of collection strategies to align with regulatory requirements and business objectives. The platform allows users to easily manage and deploy collection operations while also facilitating communication with debtors. Key capabilities: debtor connectivity compliance management operational deployment treatment fine-tuning results tracking Best for: finance teams that need efficient debt collection and management solutions.
COSMOS Collect by Real Business Software (RBS) is an advanced debt management platform designed to provide comprehensive control over the entire collections and recovery cycle, delivering analytical power and operational efficiency. Built with a focus on smart, data-driven strategies, it helps organizations optimize debtor engagement, ensure regulatory compliance, and improve financial outcomes. The platform emphasizes “configuration, not customization,” allowing businesses to adapt the system to specific roles and industry requirements without the complexity of coding. Features like configurable screens and context-sensitive help menus create a personalized and user-friendly environment, while fast response times ensure smooth navigation and minimal delays during critical workflows. Functionally, COSMOS Collect stands out with its end-to-end coverage of the collections lifecycle, from pre-delinquency prevention to advanced legal recovery processes. It offers intelligent workflow automation that enables real-time adjustments and strategic account segregation using a robust rules engine, ensuring accounts are worked efficiently and optimally distributed. Its analytical capabilities power treatment optimization for various portfolios, supported by comprehensive reporting and analytics tools, including over 50 out-of-the-box reports and easy-to-build dashboards for real-time performance insights.
Pros & Cons
- Full Lifecycle Coverage: Manages collections and recovery from start to finish.
- Advanced Analytics: Built-in models and dashboards to track performance and optimize strategies.
- Highly Configurable UI: Adjusts to individual roles and industry needs—no heavy customization needed.
- Compliance-Friendly: Centralized framework with audit tracking, alerts, and regulatory data access.
- Real-Time Workflow Controls: Segregates accounts and distributes tasks using rule engines and scheduling.
- Omnichannel Reach: Targets consumers through their preferred communication channels.
- Security-First Design: Encryption, access control, and data masking safeguard sensitive information.
- Flexible Deployment: Available both on-premises and as SaaS with low cost of entry.
- Robust Integration: Extensive Web Services library supports high-volume data exchange with other tools.
- Proven Impact: Reported gains in revenue, efficiency, and customer experience by existing users.
- Tech-Heavy Terminology: Might be overwhelming for smaller teams or those without IT specialists.
- No Public Pricing Info: Cost structure isn’t disclosed upfront.
- Interface Details Light: Limited visual representation or user testimonials to gauge ease of use.
Features
Key features
COSMOS leverages analytics, models, and optimization to fine-tune collection treatments and strategies for each portfolio and debtor segment.
The system allows for configuration, not just customization, enabling the UI to meet individual roles and specific industry requirements.
Users can adjust workflows on the fly and segregate accounts using a powerful rules engine, along with automated distribution and redistribution.
Simplifies compliance by providing access to regulatory information and corporate policies through a centralized system with pop-up alerts and detailed, timestamped audit trails.
Improves customer contacts and resolution likelihood by targeting the right contact channel for each debtor (implied preferred channels).
Serves as the collections and recovery System of Record, automatically maintaining records and tracking receivables in real-time.
Additional features
Utilizes advanced analytics for comprehensive debt management across the entire collection cycle.
Offers flexible deployment options to suit organizational needs.
Provides a highly configurable user interface to meet specific roles and industry requirements.
Leverages more than 50 pre-built reports for immediate insights.
Allows users to easily build dashboards to analyze business performance by various criteria (portfolio, office, workforce, vendors, etc.).
Enables immediate changes to collection workflows.
Segregates accounts based on defined rules for targeted treatment.
Supports various job types for automated and planned collection activities.
Automates the assignment and reassignment of accounts.
Provides relevant help information based on the user's current context.
Allows users to tailor screen layouts to their preferences.
Contributes to a positive and productive user experience.
Functions as the primary system for collections and recovery activities.
Manages and tracks receivables in real-time with integrated accounting features.
Centralized framework for regulatory information and corporate policies with alerts and audit tracking.
Supports authorized settlement plans, convenience fees, and industry-standard payment methods (credit/debit card).
Leverages these tools to fine-tune collection treatments for portfolios, lender segments, and regulatory requirements.
Identifies and uses preferred channels for reaching consumers.
Benefits of SaaS deployment include lower infrastructure costs.
Ensures users always have the latest software features.
Makes the software more accessible for initial adoption.
Efficiently exchanges large amounts of data and decisions with other applications.
Maintains rapid response speeds during integration.
Protects sensitive data against breaches with an encryption layer.
Allows sensitive data to be masked and displayed only to authorized users.
Provides detailed historical logs for accountability and transparency.
Facilitates easy integration with virtually any third-party tool or product.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to COSMOS
ReadyCOLLECT
ReadyCOLLECT is a collection and covenant violation management software from AssociationREADY that offers a better…
Vertican
Vertican is a document management software from Vertican Technologies, Inc. that supports the organization and…
Datacultr Platform
Datacultr Platform is a data management software from Datacultr that focuses on IoT and asset…
Finvi
Finvi provides enterprise-grade collections and revenue recovery software for healthcare providers, financial institutions, and accounts…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About COSMOS
COSMOS is a debt collection software platform from Real Business Software that provides advanced debt collection and intelligent contact solutions. It combines features like debtor connectivity, compliance treatments, and operational deployment to drive effective results for organizations. Designed for modern receivables management, COSMOS supports fine-tuning of collection strategies to align with regulatory requirements and business objectives. The platform allows users to easily manage and deploy collection operations while also facilitating communication with debtors. Key capabilities: debtor connectivity compliance management operational deployment treatment fine-tuning results tracking Best for: finance teams that need efficient debt collection and management solutions.
COSMOS Details
COSMOS's In-App Market Place
Does COSMOS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), INR (₹), NZD (NZ$), MXN (Mex$)
Pros & Cons
- Full Lifecycle Coverage: Manages collections and recovery from start to finish.
- Advanced Analytics: Built-in models and dashboards to track performance and optimize strategies.
- Highly Configurable UI: Adjusts to individual roles and industry needs—no heavy customization needed.
- Compliance-Friendly: Centralized framework with audit tracking, alerts, and regulatory data access.
- Real-Time Workflow Controls: Segregates accounts and distributes tasks using rule engines and scheduling.
- Omnichannel Reach: Targets consumers through their preferred communication channels.
- Security-First Design: Encryption, access control, and data masking safeguard sensitive information.
- Flexible Deployment: Available both on-premises and as SaaS with low cost of entry.
- Robust Integration: Extensive Web Services library supports high-volume data exchange with other tools.
- Proven Impact: Reported gains in revenue, efficiency, and customer experience by existing users.
- Tech-Heavy Terminology: Might be overwhelming for smaller teams or those without IT specialists.
- No Public Pricing Info: Cost structure isn’t disclosed upfront.
- Interface Details Light: Limited visual representation or user testimonials to gauge ease of use.
COSMOS's Support Options
Email Address
webcontact@chartermerc.com.auContact
+61 7 3620 7595COSMOS's Alternatives
ReadyCOLLECT
ReadyCOLLECT is a collection and covenant violation management software from AssociationREADY that offers a better…
Vertican
Vertican is a document management software from Vertican Technologies, Inc. that supports the organization and…
Datacultr Platform
Datacultr Platform is a data management software from Datacultr that focuses on IoT and asset…
Finvi
Finvi provides enterprise-grade collections and revenue recovery software for healthcare providers, financial institutions, and accounts…
