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CounterBalance

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Software Status:Active

About CounterBalance

CounterBalance is a customer relationship management (CRM) software from Nexphaze that provides low-cost solutions for managing customer interactions. It includes a Server Manager Setup Guide, User Client Guide, and comprehensive User Guide, so users can easily implement and navigate the system. Additionally, support is available via email at support@nexphaze.com for any queries or assistance required. CounterBalance is designed to help businesses manage customer relationships effectively through its user-friendly features. Key capabilities: CRM Management Server Manager Setup Guide User Client Guide Comprehensive User Guide Email Support Best for: businesses of any size that need an affordable CRM solution.

CounterBalance Details

Vendor
Nexphaze
Year Launched
N/A
Location
United States
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese
Users
Admin, Sales Manager, Customer Support Representative, Marketing Manager, IT Manager
Industries Served
Healthcare, Education, Finance, Retail
Tags
CRM, inventory management, order processing, customer relationship management, sales analysis, invoicing, supply chain management, small business software

CounterBalance's In-App Market Place

Does CounterBalance have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (CN¥), SEK (kr), NOK (kr), DKK (kr), KRW (₩), INR (₹), RUB (₽), ZAR (R), NZD (NZ$), MXN (Mex$), SGD (S$), HKD (HK$), PHP (₱), THB (฿)

Pros & Cons

  • Highly Customizable: Users can tailor workflows, forms, and reporting to fit specific operations.
  • All-in-One Solution: Integrates CRM, process control, scheduling, inventory, and financials.
  • Industry-Specific (Adaptable): Designed for countertops but configurable for other businesses.
  • Detailed Tracking: Strong sales and production tracking, including inventory.
  • User-Controlled Customization: End-users can customize without external developers.
  • Self-Hosted Focus: Primarily requires local installation and IT management, not purely cloud.
  • Potential Setup Complexity: Initial custom setup might have a learning curve.
  • Outdated Information: Copyright 2009 suggests potentially old tech or features.
  • VPN for Remote Access: Requires extra setup for secure remote access.
  • Limited Demo: Generic demo server resets and full exploration needs a walkthrough.

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