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Cratio CRM

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Software Status:Active

About Cratio CRM

Cratio CRM is a sales automation software from Cratio designed for growing companies. It provides lead management, tele caller CRM, and WhatsApp automation so teams can effectively manage communications and simplify sales processes. This all-in-one platform also includes field force automation, making it suitable for various industries such as real estate, education, financial services, and call centers. With over 100,000 users and more than 15 years of use in the market, Cratio CRM is trusted by many businesses in India. Key capabilities: lead management tele caller CRM WhatsApp automation field force automation industry-specific solutions Best for: sales teams that need efficient customer relationship management and communication tools.

Cratio CRM Details

Vendor
Cratio
Year Launched
2009
Location
52, First Main Road, New Colony, Chromepet, Chennai – 600044, India.
Deployment
cloud, on premise, windows, linux, ios, android
Training Options
videos
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch
Users
Sales Managers, Marketing Managers, Customer Service Representatives, Business Owners
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Hospitality, Real Estate, IT Services, Consulting
Tags
CRM, customer relationship management, sales automation, marketing automation, lead management, contact management, small business, cloud-based CRM

Cratio CRM's In-App Market Place

Does Cratio CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

INR (₹)

Pros & Cons

  • No-Code Customization: Easy drag-and-drop interface for tailoring the CRM.
  • Robust Call Tracking & Management: Real-time monitoring and detailed call analytics.
  • Comprehensive Reporting & Dashboards: Offers a wide range of reports and customizable views.
  • Industry-Specific Solutions: Tailored CRM for various sectors.
  • Established User Base: Trusted by a significant number of users and companies (primarily in India).
  • Primary Focus on Tele-Sales: The prominent mention of the Android dialer suggests a strong emphasis on phone-based sales activities.
  • Geographic Concentration: The strong user base in India might indicate less focus or fewer resources for other regions.
  • "Field Force Automation" Undetailed: This feature is mentioned but lacks specific information.
  • Potential Feature Overlap: Some features (e.g., lead capture sources) are listed multiple times with slightly different phrasing, which could be clearer.

Cratio CRM's Support Options

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