CRM 360 logo

CRM 360

by Acaira Technologies · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorAcaira Technologies
Year launched2014
StatusActive
Location217, Topaz CHS, Dr. A. Nair. Road, Mumbai Central, Mumbai, Maharashtra 400011, IN
Countries servedGlobal
Languages16
Integrations
Free tier
Free trial
Contact salesYES

About CRM 360

CRM 360 is a customer relationship management software from Acaira Technologies that helps businesses manage interactions with clients and prospects. It combines lead tracking, contact management, and sales forecasting so organizations can improve customer engagement and drive sales performance. The platform allows users to access real-time data analytics, automate marketing campaigns, and create detailed reports to monitor progress. Additionally, CRM 360 offers integration with third-party applications, improving its functionality and adaptability to various business needs. Key capabilities: lead tracking contact management sales forecasting real-time analytics marketing automation Best for: sales teams and marketers that need to manage customer relationships effectively and drive business growth.

CRM 360 by Acaira Technologies is a comprehensive customer relationship management software designed to streamline business processes, optimize client interactions, and support sales and marketing efforts across organizations. Targeting a broad user base that includes sales executives, marketing professionals, customer service teams, and business development representatives, CRM 360 aims to provide a 360-degree view of the customer lifecycle. The software is cloud-based, ensuring accessibility and real-time data availability for remote and on-site teams. Key features include lead management, opportunity tracking, campaign automation, customer service support, and reporting tools, all tailored to drive customer engagement and improve conversion rates. The user interface of CRM 360 is built with simplicity and efficiency in mind. It boasts a clean and responsive design that accommodates both novice and experienced users. Navigation through the dashboard is intuitive, with logically organized tabs for leads, contacts, accounts, and opportunities. Each module presents relevant data in a structured format, often with visual cues such as status indicators, charts, and progress bars. These design elements help users quickly assess pipeline statuses, pending tasks, or customer interactions.

Pros & Cons

What users like
  • +Relationship-Focused: Aims to "build stronger customer relationships" and "exceed expectations," which is a core benefit of CRM.
  • +Business Growth Oriented: Explicitly states the goal is to "grow your business faster than ever before."
What users flag
  • Lack of Details: No information on pricing, integrations, support, scalability, or deployment (cloud/on-premise).
  • Undifferentiated: Without feature specifics, it's impossible to understand what makes this CRM unique or competitive.
  • Company Profile, Not Product Detail: The text is primarily a general company description, not a product page for the CRM.

Features

Key features

Customer Relationship Building – Foster long-term relationships to increase customer loyalty.
Business Growth Acceleration – Tools designed to help scale your operations efficiently.
Expectation Management – Exceed client expectations through streamlined communication and services.
360° Customer View – Gain a comprehensive overview of each customer’s history, behavior, and needs.

Additional features

Customer Database Management – Organize and manage contact information in one place.
Lead and Opportunity Tracking – Monitor potential clients through your sales funnel.
Task and Activity Scheduling – Set reminders and follow-ups for meetings or actions.
Sales Automation – Automate routine sales tasks to improve productivity.
Email Integration – Sync with your email for seamless customer communication.
Reporting and Analytics – Generate reports on sales, customer behavior, and team performance.
Role-Based Access Control – Customize access levels for team members.
Custom Dashboards – View key performance indicators (KPIs) at a glance.
Mobile Compatibility – Use the CRM on-the-go with responsive mobile access.
Customer Support Ticketing – Manage and resolve customer issues efficiently.
Multi-Channel Communication – Integrate email, phone, and chat interactions.
Service History Tracking – View all previous interactions and services for each customer.
Marketing Campaign Management – Plan and monitor marketing initiatives within the CRM.
Integration with ERP and Other Tools – Seamless sync with other enterprise tools.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
16
Interface languages
20
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseKoreanRussianArabicPolishTurkishHindiSwedish.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇲🇽MXN🇸🇬SGD🇭🇰HKD🇳🇴NOK🇰🇷KRW🇹🇷TRY🇷🇺RUB🇮🇳INR🇧🇷BRL🇿🇦ZAR

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