About CRM CIGAM
CRM CIGAM is a CRM software from CIGAM SOFTWARE that focuses on customer-centric business management. It combines distribution, market research, and sales funnel follow-up so that companies can better understand and serve their clients. Additionally, it provides margin evaluation and a daily contact agenda for efficient relationship management. The software is designed to support sales teams in tracking customer interactions and improving their outreach strategies. Key capabilities: distribution market research sales funnel follow-up margin evaluation daily contact agenda Best for: businesses that need to manage customer relationships and improve sales performance.
CRM CIGAM, developed by CIGAM Software, is a comprehensive customer relationship management solution tailored for organizations that want to streamline their sales, marketing, and service operations. Designed to integrate seamlessly with broader business processes, especially ERP systems from the same vendor, CRM CIGAM serves as a strategic tool for improving customer engagement, increasing sales efficiency, and enabling data-driven decision-making. Its primary purpose is to centralize and automate interactions with clients, prospects, and leads, making it an essential platform for sales teams, marketing departments, customer relationship managers, and operational executives. Key features include customer lifecycle tracking, sales pipeline management, task automation, reporting, and analytics tailored to different user roles. The user interface of CRM CIGAM is robust and business-focused, with a layout that emphasizes functionality and data accessibility. The interface is not flashy, but it is highly organized, allowing users to navigate through modules with minimal training. Menu items are logically grouped and the dashboard offers real-time visual insights through graphs, metrics, and notifications.
Pros & Cons
- +Comprehensive Sales Management: Provides tools to manage all stages of the sales process, from appointments and lead follow-up to sales closing, with reporting and analytics.
- +Data-Driven Insights: Features like dashboards, market research, sales funnel follow-up, and market intelligence portals help generate diverse views and statistics for informed decisions.
- +Customization & Automation: Allows for the development of new information models, custom interfaces, and process automation, reducing the need for extensive customizations.
- +Customer-Centric Focus: Emphasizes a "total focus on the customer" with tools for market research and daily contact management.
- +Industry-Specific Solutions: Offers tailored solutions for various segments like Agribusiness, Distribution, Industry, Services, and Retail.
- −Emphasis on ERP/BI: The text heavily promotes the broader CIGAM ecosystem, particularly ERP and BI, which might overshadow or imply less standalone strength for the CRM module itself.
- −Vague AI Integration: Although AI is mentioned, its direct application and benefits within the CRM module are not clearly defined or detailed.
- −No Pricing Information: The text does not provide any details regarding the cost or pricing structure of the CRM or associated modules.
- −Potential Complexity: Given its integration with ERP and BI, the system might be more complex for smaller businesses or those looking for a very simple, standalone CRM solution.
Features
Key features
- Comprehensive Sales Management
- Manages all stages of the sales process, from appointment scheduling and lead follow-up to sales closing, aiming for new business opportunities.
- Integrated Business Intelligence (BI)
- Provides tools fully integrated with CIGAM's ERP for company overview, goal monitoring, and management dashboards, simplifying decision-making.
- Robust Reporting & Analytics
- Offers operational and management reports with diverse views, graphs, and sales statistics, all accessible on a single screen.
- Customer-Centric Focus
- Designed to help companies maintain a total focus on the customer, with features like market research and daily contact agendas.
Additional features
- Appointment Management
- Quickly and satisfactorily manages appointments with customers.
- Sales Stage Control
- Provides control over all stages of the sale.
- Operational Reports
- Generates reports for day-to-day operations.
- Management Reports
- Produces reports for strategic oversight.
- Extractor Generation
- Creates extractors with diverse views for data analysis.
- Graphical & Statistical Sales Data
- Presents sales statistics and graphs for clear insights.
- Single Screen Access
- Allows access to varied data and tables on a single screen.
- Market Research
- Supports conducting market research to identify opportunities.
- Sales Funnel Follow-up
- Enables tracking and management of the sales funnel.
- Margin Assessment
- Facilitates the evaluation of sales margins.
- Daily Contact Agenda
- Provides a tool for managing daily customer contacts.
- Email Marketing Campaigns
- Supports the execution of email marketing campaigns.
- Dashboards
- Offers dashboards for quick visual summaries of key metrics.
- Integrated BI (Business Intelligence)
- Facilitates company overview and goal monitoring.
- Fully integrated with CIGAM ERP.
- Accessible to all users.
- Includes ready-made models for simplified management.
- Develops new information models.
- Creates custom interfaces for identifying opportunities and adjusting data growth strategies.
- Automates processes and information distribution.
- Reduces the need for extensive customizations.
- CIGAM + Artificial Intelligence (AI)
- (Mentioned as "Company: CIGAM + Artificial Intelligence" and "AI in Decision Making" in news, implying future or existing AI capabilities within the broader CIGAM ecosystem, though not explicitly detailed for CRM only in this text.)
- Business Ecosystem - Portals
- (Implies integration with portals for improved communication and accelerated processes for clients, representatives, employees, technicians, and managers, though specific CRM portal features aren't listed).
- Market Intelligence Portal
- Optimizes sales with market intelligence, transforming data into strategic decisions.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About CRM CIGAM
CRM CIGAM is a CRM software from CIGAM SOFTWARE that focuses on customer-centric business management. It combines distribution, market research, and sales funnel follow-up so that companies can better understand and serve their clients. Additionally, it provides margin evaluation and a daily contact agenda for efficient relationship management. The software is designed to support sales teams in tracking customer interactions and improving their outreach strategies. Key capabilities: distribution market research sales funnel follow-up margin evaluation daily contact agenda Best for: businesses that need to manage customer relationships and improve sales performance.
CRM CIGAM Details
CRM CIGAM's In-App Market Place
Does CRM CIGAM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), INR (₹), BRL (R$), MXN (Mex$), RUB (₽)
Pros & Cons
- Comprehensive Sales Management: Provides tools to manage all stages of the sales process, from appointments and lead follow-up to sales closing, with reporting and analytics.
- Data-Driven Insights: Features like dashboards, market research, sales funnel follow-up, and market intelligence portals help generate diverse views and statistics for informed decisions.
- Customization & Automation: Allows for the development of new information models, custom interfaces, and process automation, reducing the need for extensive customizations.
- Customer-Centric Focus: Emphasizes a "total focus on the customer" with tools for market research and daily contact management.
- Industry-Specific Solutions: Offers tailored solutions for various segments like Agribusiness, Distribution, Industry, Services, and Retail.
- Emphasis on ERP/BI: The text heavily promotes the broader CIGAM ecosystem, particularly ERP and BI, which might overshadow or imply less standalone strength for the CRM module itself.
- Vague AI Integration: Although AI is mentioned, its direct application and benefits within the CRM module are not clearly defined or detailed.
- No Pricing Information: The text does not provide any details regarding the cost or pricing structure of the CRM or associated modules.
- Potential Complexity: Given its integration with ERP and BI, the system might be more complex for smaller businesses or those looking for a very simple, standalone CRM solution.
CRM CIGAM's Support Options
Contact
0800 377 2442CRM CIGAM's Alternatives
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