About CRM-gx
CRM-gx is a customer relationship management software from HydraNet designed to manage interactions with clients and potential customers. It provides features like contact management, sales tracking, and marketing automation so businesses can improve customer engagement and drive sales growth. This platform allows users to organize customer data efficiently, track sales pipelines, and automate marketing campaigns for better outreach. The software is suitable for businesses of all sizes looking to improve their customer relationship practices. Key capabilities: contact management sales tracking marketing automation reporting tools integration capabilities Best for: businesses that need to manage customer relationships effectively.
CRM-gx by HydraNet is a web-based customer relationship management (CRM) solution designed to streamline business operations and enhance customer interactions. It offers a range of features that cater to businesses of various sizes, providing tools for contact management, sales force automation, and lead management. The software is built to be simple yet powerful, allowing users to access files, contacts, and calendars from anywhere. One of its standout features is its customizable account management tool, which provides a flexible window into customer data, making it easier for businesses to track and manage their interactions efficiently. The user interface of CRM-gx is designed with simplicity in mind, ensuring that users can navigate the system with ease. The layout is intuitive, with clearly labeled sections and a streamlined workflow that minimizes the learning curve. Users have praised its fast and responsive interface, which allows them to update accounts and manage customer relationships without unnecessary delays. The software’s design focuses on efficiency, ensuring that users can complete their tasks quickly without being overwhelmed by complex menus or redundant features.
Pros & Cons
- +1. Comprehensive Integration: It offers extensive synchronization with Microsoft Outlook and integrates with e-commerce shopping carts for a complete solution.
- +2. Advanced Features: The software includes patent-pending features like rapid data entry, automated ROI analysis, and a duplicate record prevention system.
- +3. Global Scalability: It supports multi-currency, multi-time zone, multi-lingual capabilities, and can join worldwide offices into a single solution.
- +4. Robust Reporting and Customization: CRM-gx provides 300 instant reports, a custom reports module, and a customizable database with unlimited fields.
- −1. Requires External Software: Accessing the white paper and brochure requires downloading a PDF Reader, which could be an extra step for users.
Features
Key features
- 1. World's Fastest Data-Entry System & Quick Keyboardless Entry (Patent-Pending)
- These combined features significantly reduce the time and effort required for inputting new accounts, tasks, appointments, calls, and account activity. This patent-pending system aims to drastically cut down on data entry time.
- 2. Customizable "5 Stars" Workflow and Deal Tracking System (Patent-Pending)
- This unique system allows for tailored workflow management and deal tracking, providing flexibility and potentially more effective oversight of sales processes. It suggests a highly adaptable system for managing deals.
- 3. Automated ROI Analysis (Patent-Pending)
- This feature provides automatic calculation of Return on Investment, offering immediate insights into the effectiveness of CRM activities. This is a powerful tool for strategic decision-making and demonstrating value.
- 4. "Single Enterprise View" of the Customer
- This provides a comprehensive, unified perspective of each customer across the entire organization, eliminating silos and enabling a holistic understanding of customer interactions and history.
- 5. 80/20 Rule Compatible – Ranking System (Patent-Pending)
- This intelligent ranking system helps users identify and prioritize the top 20% of their customers, allowing them to focus resources and efforts on the most valuable accounts.
- 6. World's only i-mode, J-Phone, and mMode-ready CRM solution
- This highlights advanced mobile compatibility for its time, suggesting a forward-thinking approach to accessibility and on-the-go CRM management.
Additional features
- 1. World's Fastest Data-Entry System for New Accounts (Patent-Pending)
- A system designed to rapidly input new customer accounts.
- 2. Quick Keyboardless Entry of Tasks, Appointments, Calls, Account Activity (Patent-Pending)
- Enables fast and efficient logging of various activities without extensive keyboard use.
- 3. Complete Synchronization with Microsoft Outlook, including Schedule, Tasks, Contacts, Email, and WAB (Windows Address Book)
- Seamlessly integrates with Outlook for unified management of schedules, contacts, and communications.
- 4. Templates for Standardized, Rapid 1-to-1 Marketing and Mass EMailing
- Provides pre-designed templates for efficient personalized and mass email marketing campaigns.
- 5. Sends Reminders to Pager, Cellphone, PDA, Email (Patent-Pending)
- Delivers timely notifications and reminders across various mobile devices and email.
- 6. Integrates with Your Shopping Cart for a Complete e-Commerce CRM Solution
- Connects with online shopping systems to provide a comprehensive CRM solution for e-commerce businesses.
- 7. Customizable "5 Stars" Workflow and Deal Tracking System (Patent-Pending)
- Allows users to define and track their sales workflow and deals with a customizable rating system.
- 8. 300 Instant, Integrated Reports plus Custom Reports Module
- Offers a wide array of pre-built reports and the ability to create personalized reports.
- 9. Customizable Database with Unlimited Custom Fields and Reports
- Provides flexibility to tailor the database with any number of custom fields and reporting options.
- 10. Auto-Generated Purchase Orders, Invoices, Estimates, Orders
- Automates the creation of essential business documents such as purchase orders and invoices.
- 11. User-friendly Wizard Helps Automatically Configure the System for your Company
- Guides users through a setup process to easily configure the software for their specific business needs.
- 12. Multi-Currency, Multi-Time Zone, Multi-Lingual
- Supports operations across different currencies, time zones, and languages, suitable for global businesses.
- 13. Ability to Join Your Offices Around the World into a Single, Integrated Solution
- Connects multiple international offices into one unified CRM system.
- 14. Integrated Inventory Management and Tracking
- Allows for the management and tracking of product inventory within the CRM.
- 15. Automated ROI Analysis (Patent-Pending)
- Automatically calculates the return on investment for CRM activities.
- 16. "Single Enterprise View" of the Customer
- Provides a comprehensive and unified view of customer information across all departments.
- 17. Duplicate Record Prevention System (Patent-Pending)
- Prevents the creation of redundant customer records to maintain data accuracy.
Pricing
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About CRM-gx
CRM-gx is a customer relationship management software from HydraNet designed to manage interactions with clients and potential customers. It provides features like contact management, sales tracking, and marketing automation so businesses can improve customer engagement and drive sales growth. This platform allows users to organize customer data efficiently, track sales pipelines, and automate marketing campaigns for better outreach. The software is suitable for businesses of all sizes looking to improve their customer relationship practices. Key capabilities: contact management sales tracking marketing automation reporting tools integration capabilities Best for: businesses that need to manage customer relationships effectively.
CRM-gx Details
CRM-gx's In-App Market Place
Does CRM-gx have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), SGD (S$), HKD (HK$), NOK (kr), MXN (Mex$), INR (₹), BRL (R$), RUB (₽), ZAR (R), TRY (₺), AED (د.إ), SAR (﷼), THB (฿), IDR (Rp), MYR (RM), NGN (₦), PHP (₱), CLP (CLP$), COP (COL$), CZK (Kč), DKK (kr), EGP (E£), HUF (Ft), ILS (₪), KES (Ksh), KWD (د.ك), LKR (Rs), MUR (Rs), PKR (Rs), PLN (zł), QAR (ر.ق), RON (lei), TWD (NT$), VND (₫), ARS ($), BOB (Bs.), DOP (RD$), EGP (E£), JOD (د.ا), JPY (¥), KZT (₸), LBP (ل.ل), LKR (Rs), MAD (د.م.), PEN (S/.)
Pros & Cons
- 1. Comprehensive Integration: It offers extensive synchronization with Microsoft Outlook and integrates with e-commerce shopping carts for a complete solution.
- 2. Advanced Features: The software includes patent-pending features like rapid data entry, automated ROI analysis, and a duplicate record prevention system.
- 3. Global Scalability: It supports multi-currency, multi-time zone, multi-lingual capabilities, and can join worldwide offices into a single solution.
- 4. Robust Reporting and Customization: CRM-gx provides 300 instant reports, a custom reports module, and a customizable database with unlimited fields.
- 1. Requires External Software: Accessing the white paper and brochure requires downloading a PDF Reader, which could be an extra step for users.
CRM-gx's Support Options
CRM-gx's Alternatives
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