About CRM-Now
CRM-Now is a customer relationship management software from CRM-Now that provides businesses with essential tools for managing customer interactions and data. It combines contact management, sales tracking, and reporting features so users can improve their client engagement and sales performance. The platform offers automation tools to assist with repetitive tasks, customizable dashboards for analytics, and integration capabilities with various third-party applications. CRM-Now is designed to cater to businesses of all sizes, helping them simplify their customer communication processes. Key capabilities: contact management sales tracking reporting tools automation features integration options Best for: small to medium-sized businesses that need efficient customer data management.
CRM-Now is a comprehensive Customer Relationship Management (CRM) software designed to help businesses streamline their interactions with customers, optimize sales processes, and drive growth. Developed by crm-now GmbH, this platform offers a robust suite of features, including contact management, lead tracking, sales automation, and customer support functionalities. With its intuitive interface and powerful analytics tools, CRM-Now enables businesses to efficiently manage customer relationships while making data-driven decisions to enhance their overall performance. The user interface of CRM-Now is designed with simplicity and efficiency in mind. The layout is clean and well-organized, allowing users to navigate seamlessly through various modules. The dashboard provides a comprehensive overview of customer interactions, sales pipelines, and ongoing tasks, ensuring that users can access critical information at a glance. The software also incorporates customizable fields and workflow automation, enabling businesses to tailor the system to their specific needs. Additionally, CRM-Now supports mobile access, allowing users to manage customer relationships on the go. Functionality-wise, CRM-Now stands out with its extensive range of features.
Pros & Cons
- +1. It offers comprehensive features for sales, marketing, and support, streamlining customer data management.
- +2. The system is user-friendly and designed for quick integration into business processes.
- +3. It provides flexible reporting and data analysis with powerful filtering capabilities for management insights.
- +4. The CRM includes numerous interfaces for seamless integration with other IT applications like ERP, accounting, and email clients.
- −1. Steeper learning curve compared to other CRM systems
Features
Key features
- 1. Comprehensive Sales Process Mapping
- The software supports the entire sales cycle, from lead generation to deal closure and ongoing support, streamlining sales operations.
- 2. Integrated Support & Trouble Ticket Management
- It includes a dedicated system for recording and evaluating support requests, enhancing customer service and issue resolution.
- 3. Flexible Reporting & Data Analysis
- Users can generate detailed reports and conduct comprehensive data analysis with powerful filter functions, providing valuable insights for decision-making.
- 4. Highly Customizable Interface & Data Management
- All input masks can be adapted to specific requirements, and deleted data can be recovered, offering significant flexibility and data security.
- 5. Extensive Integration Capabilities
- The CRM offers numerous interfaces with other IT applications (ERP, accounting, websites), including web service APIs, email scanning, and plugins for Outlook and Thunderbird, ensuring seamless data flow across systems.
Additional features
- 1. Sales Process Mapping
- Maps the entire sales process from lead generation to deal closure and associated support.
- 2. Address Management
- Manages customer and prospect addresses.
- 3. Activity Management
- Tracks and manages various activities related to customers and sales processes.
- 4. Document Capture
- Captures and organizes documents, prioritizing them as needed.
- 5. Group Calendar
- Provides a shared calendar for teams.
- 6. Target Group-Oriented Campaign Planning
- Facilitates planning marketing campaigns for specific target groups.
- 7. Online and Offline Campaign Functions
- Offers features for both online (mass emails) and offline (form letters, telephone lists) campaign execution.
- 8. Automated Data Processing & Notifications
- Automatically processes data and sends notifications based on user-defined rules.
- 9. Offer, Purchase/Sales Order, and Invoice Creation
- Enables the creation of offers, purchase and sales orders, and invoices based on product/service catalogs and price lists/service contracts.
- 10. Trouble Ticket Management System
- Records and evaluates support requests.
- 11. FAQ Menu
- Compiles frequently asked questions and their corresponding answers.
- 12. Customer Portal
- Provides CRM access for customers.
- 13. Project Management
- Supports project management functionalities.
- 14. Finely Granulated Rights System
- Organizes CRM use by employees according to their work tasks with detailed access controls.
- 15. Flexible Reporting
- Generates reports with customizable options.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About CRM-Now
CRM-Now is a customer relationship management software from CRM-Now that provides businesses with essential tools for managing customer interactions and data. It combines contact management, sales tracking, and reporting features so users can improve their client engagement and sales performance. The platform offers automation tools to assist with repetitive tasks, customizable dashboards for analytics, and integration capabilities with various third-party applications. CRM-Now is designed to cater to businesses of all sizes, helping them simplify their customer communication processes. Key capabilities: contact management sales tracking reporting tools automation features integration options Best for: small to medium-sized businesses that need efficient customer data management.
CRM-Now Details
CRM-Now's In-App Market Place
Does CRM-Now have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
EUR (€)
Pros & Cons
- 1. It offers comprehensive features for sales, marketing, and support, streamlining customer data management.
- 2. The system is user-friendly and designed for quick integration into business processes.
- 3. It provides flexible reporting and data analysis with powerful filtering capabilities for management insights.
- 4. The CRM includes numerous interfaces for seamless integration with other IT applications like ERP, accounting, and email clients.
- 1. Steeper learning curve compared to other CRM systems
CRM-Now's Support Options
Email Address
servicedesk@crm-now.deContact
+49 30 3900 1800CRM-Now's Alternatives
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