CRM Plus logo

CRM Plus

by Brainformatik · Since 2014
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorBrainformatik
Year launched2014
StatusActive
LocationBrainformatik GmbH Richard-Wagner-Str. 14b D-84453 Mühldorf a. Inn
Countries servedGlobal
Languages1
Integrations16+
Free tier
Free trialYES
Contact sales

About CRM Plus

CRM Plus is a customer relationship management software from Brainformatik that helps businesses manage customer interactions. It combines contact management, sales tracking, and reporting analytics so users can better understand customer needs and improve sales performance. The platform supports integration with various third-party applications, mobile access for on-the-go management, and customizable dashboards to fit specific business requirements. With CRM Plus, businesses can track leads and customer interactions efficiently. Key capabilities: contact management sales automation reporting analytics mobile access third-party integration Best for: businesses of all sizes that need a comprehensive solution for managing customer relationships and sales activities.

CRM Plus by Brainformatik is a comprehensive customer relationship management (CRM) software designed to streamline business interactions and enhance sales processes. It provides a robust set of tools for managing contacts, tracking sales activities, and automating marketing campaigns, ensuring businesses can optimize their customer engagement strategies. The software features customizable dashboards and reports, offering valuable insights into customer behavior and sales performance. Additionally, CRM Plus integrates seamlessly with various third-party applications, enabling a unified approach to managing customer data and communication. The user interface of CRM Plus is designed to be intuitive and user-friendly, making it accessible for businesses of all sizes. The layout is clean and well-organized, allowing users to navigate effortlessly through different modules. Customizable fields and dashboards ensure that businesses can tailor the software to their specific needs, enhancing usability. The inclusion of an internal chat integration feature further improves collaboration among team members, making communication within the platform seamless. Functionality-wise, CRM Plus offers a wide range of features that cater to various business needs.

Pros & Cons

What users like
  • +1. It offers six comprehensive core functions covering sales, support, analysis, invoicing, project management, and marketing.
  • +2. The software is multilingual, available in German, English, French, Italian, and Spanish, and includes a language editor.
  • +3. It provides flexible cloud application with customizable workspaces.
  • +4. It is a scalable solution that adapts to companies of all sizes and database requirements.
What users flag
  • 1. Complex interface with excessive features and functionalities can overwhelm users

Features

Key features

1. All-in-one CRM solution with 6 Core Functions
This is a comprehensive solution that integrates sales, support, analysis, invoicing, projects, and marketing into a single platform, streamlining business processes and offering a holistic view of customer interactions.
2. Multilingualism & Language Editor
The system is available in German, English, French, Italian, and Spanish, and includes a language editor, making it highly adaptable for international businesses and diverse teams.
3. Flexible Cloud Application & Customizable Workspaces
As a cloud-based solution, it offers flexibility and accessibility. Users can also customize their workspaces, allowing them to focus on relevant functions and tailor the interface to their specific roles and needs.
4. Optimized DATEV Interfaces for Accounting
This feature significantly benefits accounting by allowing automatic reconciliation of outgoing and incoming invoices and booking entries with DATEV, streamlining financial processes and improving collaboration with tax advisors.
5. Integrated Project Management with Gantt Charts
CRM+ includes robust project management capabilities, enabling users to create projects, plan budgets and timelines, delegate tasks, track performance, set milestones, and visualize progress through Gantt diagrams.
6. Automated Marketing Workflows & Mass Communication
The marketing module allows for the creation of workflows to send personalized emails automatically or trigger staff appointments. It also supports mass mailings and serial letters, enhancing targeted communication and lead nurturing.

Additional features

1. Sales & Invoicing Features
Offers robust functionalities for managing sales processes and handling invoicing.
2. User-friendly and Powerful
Designed to be intuitive and efficient for users.
3. More Overview & Transparency
Provides clear insights and visibility into business operations.
4. Multilingualism
Available in German, English, French, Italian, and Spanish.
5. Language Editor
Allows for customization and translation of the software's language.
6. 6 Core Functions (Base Inclusion)
Includes Sales, Support, Analysis, Invoicing, Projects, and Marketing.
7. Lead Tracking
Optimizes the tracking of leads within the sales process.
8. Personalized Interactions (Sales)
Enables tailored engagement with customers.
9. Fast Response Times (Support)
Aims to improve customer service through quick responses.
10. Automated Workflows (Support)
Streamlines support processes.
11. Powerful Analytics Capabilities
Provides insights for data-driven decisions.
12. Seamless and Accurate Invoicing
Ensures efficient and precise billing.
13. Effective Project Coordination
Facilitates the management and organization of projects.
14. Personalized Campaigns (Marketing)
Allows for customized marketing initiatives.
15. Overview (Marketing)
Helps users maintain a clear understanding of their marketing efforts.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

StarterCloud

EUR 9.9

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

German

Billing currencies

🇪🇺EUR

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