CRM Programmer Auto Repair

Additional features

User & Access Management

Allows administrators to control user access levels, ensuring that only authorized personnel can access sensitive data and perform specific tasks within the system.

Studio Management

Manages the overall operation of the workshop, allowing users to track services, customer interactions, and vehicle repair status in one place.

Communication Templates Management

Provides pre-configured templates for communications with customers, enabling streamlined and professional messaging, such as service reminders, quotes, and invoices.

Customization Options

The software is designed to be highly customizable, allowing users to tweak the system to fit their specific business needs. It supports adding new settings and features to make the system unique for individual requirements.

Inventory Management

Efficiently handles the management of car spare parts, accessories, and other materials, helping to maintain stock levels and automatically notify users when inventory is low.

Sales & Orders Management

Tracks and manages sales orders, helping users to streamline the order process from customer request to completion. This feature also helps in keeping a record of service requests and invoicing.

Vehicle Service Records

The software keeps detailed logs of each vehicle’s service history, ensuring that shop owners have easy access to past repairs, maintenance schedules, and associated costs.

Appointment Scheduling

Allows customers to schedule appointments directly through the software, streamlining service bookings and ensuring efficient time management within the shop.

Detailed Documentation & Support

The software comes with comprehensive documentation, offering step-by-step instructions on how to manage various settings. It also provides support for future customizations.

Workshop Management

The software provides tools for managing all aspects of the workshop, including service bays, technician schedules, and customer orders, offering a centralized platform for efficient shop operation.

CRM Integration

Full integration with CRM to track customer interactions, manage leads, and ensure effective follow-ups.

Detailed Reporting & Analytics

Access to performance metrics and reports on sales, customer interactions, inventory levels, and service completion times.

Customer Relationship Management (CRM)

Facilitates managing customer data, improving communication, and offering personalized services.

Job Tracking

Tracks ongoing jobs, service times, and technician assignments to help manage workflow and ensure on-time service delivery.

Invoicing & Billing Management

Automates the creation of invoices based on services rendered, making it easier for shop owners to bill customers accurately.

Customizable Dashboard

The dashboard can be personalized to show key metrics and KPIs, allowing the user to have a snapshot of business performance at a glance.

Data Security & Backup

Ensures all sensitive customer and business data is stored securely and provides regular backups to prevent data loss.

Integration with Accounting Systems

Offers integration options with popular accounting systems such as Tally ERP, enabling smooth data transfer for financial management.

Mobile-Friendly Interface

Ensures that the software is accessible from mobile devices, offering flexibility for technicians and staff working outside the office.

Customer Service & Helpdesk Integration

Provides tools for managing customer service requests and ensures prompt responses to customer inquiries.

Multi-location Support

Ideal for auto repair shops with multiple locations, offering centralized management of all shops under one platform.

Online Payment Integration

Supports integration with online payment gateways, enabling customers to pay for services directly through the platform.