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CRM Travels

by CRM Travels · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorCRM Travels
Year launched2015
StatusActive
LocationUnited States, New York, st. Greenwich, 150/243
Countries servedGlobal
Languages8
Integrations1+
Free tier
Free trialYES
Contact sales

About CRM Travels

CRM Travels is a software platform from CRM Travels designed to simplify travel management for businesses and travel agencies. It includes features such as itinerary planning, customer relationship management, reporting tools, and real-time updates so users can improve their travel services and improve client satisfaction. The platform is tailored to meet the specific needs of the travel industry, ensuring efficient operations and better communication with clients. Key capabilities: 1. Itinerary customization 2. Customer database management 3. Automated reporting 4. Travel booking integration 5. Real-time notifications Best for: Travel agencies and corporate travel managers that need to efficiently manage travel arrangements and improve client relationships.

CRM Travels is a specialized CRM software designed for travel agencies, offering a comprehensive suite of tools to streamline operations and enhance customer management. The platform provides functionalities such as client and contact management, billing and online payments, document archiving, and a structured support system. It aims to optimize workflow efficiency by integrating various aspects of travel agency operations into a single, cohesive system. The user interface of CRM Travels is designed for ease of use, allowing travel agencies to navigate through different sections seamlessly. The software supports customization, enabling users to modify the appearance of menus, buttons, and fonts to suit their preferences. Additionally, it offers a mobile-friendly experience, ensuring accessibility across different devices, including smartphones and tablets. Functionality-wise, CRM Travels stands out with its extensive features tailored for travel agencies. It includes a powerful calendar for tracking company processes, a knowledge base for storing important articles and instructions, and a leads and sales management system that supports integration with websites. The software also facilitates project and task management, allowing teams to collaborate efficiently with structured goal-setting mechanisms.

Pros & Cons

What users like
  • +1. It simplifies work on tour selection and document execution significantly (95% simplification reported).
  • +2. The system is constantly updated and further simplifies work.
  • +3. The support team is always in touch and ready to help.
  • +4. Offers a free 7-day trial and discounts for longer subscriptions.
What users flag
  • 1. The interface might be overwhelming for new users, despite its comprehensive features.

Features

Key features

1. Tour Selection & Booking
This appears to be a core functionality specifically tailored for travel agencies, allowing for efficient selection of tours and managing bookings, as highlighted by the "Section Tour Bookings" and "A very convenient service for selecting a tour, and sending it to tourists" feedback.
2. Clients and Contacts Management
A fundamental CRM feature, crucial for travel agencies to organize and maintain client information, leading to better service and repeat business.
3. Leads and Sales Management
This feature helps agencies track potential clients and manage the sales pipeline, indicating a focus on converting inquiries into actual bookings and revenue.
4. Document Management
Streamlines the handling of travel-related documents, which can be extensive for travel agencies, simplifying processes like contract generation and itinerary distribution.
5. Detailed Analytics for the Director
Provides insights into the agency's performance, allowing management to make informed decisions and optimize operations.
6. Boundless Integration and Adaptation
This suggests the software is flexible and can work with other systems or be customized to fit specific agency needs, which is a significant advantage for varying business models.

Additional features

1. Accounting of working hours
Helps track employee work time.
2. Clients and Contacts
Manages client information and contact details.
3. Support System
Provides a mechanism for users to get assistance and resolve issues.
4. Boundless integration and adaptation
Allows the software to connect with other systems and be customized to specific needs.
5. Projects and Tasks
Enables the organization and tracking of various projects and individual tasks.
6. Objectives
Helps define and monitor business goals.
7. Chat company
Facilitates internal communication among company employees.
8. Leads and Sales
Manages potential customers and the sales process.
9. Knowledge Base
Provides a centralized repository of information and frequently asked questions for users.
10. Billing and Online Payments
Handles invoicing and processes online financial transactions.
11. Company Structure
Helps organize and visualize the internal hierarchy of the company.
12. Document Management
Manages and stores various documents, likely including travel-related paperwork.
13. Client's Personal Account
Offers a dedicated portal for clients to access their information and bookings.
14. Customize the appearance of CRM
Allows users to modify the visual interface of the CRM to their preference.
15. Accounts, Expenses
Manages financial accounts and tracks expenditures.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standart

USD 10

Countries & Languages

Global
Countries served
8
Interface languages
1
Billing currencies

Interface languages

EnglishPolskiDeutschFrançaisEspañol中國人УкраїнськаРусский

Billing currencies

🇺🇸USD

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