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crmConnect

by CRM Australia · Since 1999
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ActiveAvailable globallyCloud
Quick facts
VendorCRM Australia
Year launched1999
StatusActive
LocationSuite 4, Level 1, 41-45 Pacific Highway WAITARA NSW 2077
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About crmConnect

CrmConnect is a CRM software from CRM Australia that supports customer relationship management. It provides features such as contact management, sales tracking, and reporting tools so businesses can manage interactions with clients effectively. crmConnect helps organizations simplify their sales processes and maintain customer information in one centralized location. It also allows integration with other software solutions to improve functionality. Key capabilities: contact management sales tracking reporting tools integration capabilities user-friendly interface Best for: small to medium-sized businesses that need to manage customer relationships and sales activities efficiently.

crmConnect by CRM Australia is a cloud-based customer relationship management (CRM) platform designed to streamline business operations by offering tools for sales automation, customer support, field service management, social CRM, call center operations, and channel management. The software enables businesses to maintain a comprehensive customer database, track sales opportunities, manage to-do lists, store documents, and schedule appointments with integrations for Google Calendar, Microsoft Exchange Server, Outlook, and Office 365. Additionally, crmConnect interfaces with MailChimp for email marketing campaigns, allowing users to segment customer data and build targeted sales campaigns. The user interface of crmConnect is designed to be intuitive and user-friendly, making navigation seamless for users. The layout is structured to ensure quick access to essential features, reducing the learning curve for new users. The dashboard provides a clear overview of customer interactions, sales pipelines, and ongoing tasks, allowing businesses to manage their operations efficiently. The software is accessible from various internet-connected devices, including iPads, Windows tablets, smartphones, Macs, and PCs, ensuring flexibility in usage.

Pros & Cons

What users like
  • +1. Enhanced data security and privacy controls
What users flag
  • 1. Inconsistent updates and lack of new features compared to competitors

Features

Key features

1. End-to-End Subscription Service
crmSubscribe offers a complete solution for managing magazine, catalog, and newsletter subscriptions, from sales and distribution to customer relationship management. This comprehensive approach simplifies the entire subscription process for publishers.
2. Flexible Management Options
Publishers can choose to license the software for in-house management, allowing them full control, or outsource the entire subscription function to the crmSubscribe team. This flexibility caters to different operational needs and preferences.
3. Human Support
Unlike many automated services, crmSubscribe provides help and support from trained human team members, not robots. This ensures personalized assistance and a more effective resolution of issues for clients and their customers.
4. Scalability with Analytics
The service is designed to grow with a publisher's customer base without compromising quality, supported by in-depth analytical reporting. This allows businesses to expand confidently, knowing their subscription system can handle increased demand.
5. Secure and Reliable
crmSubscribe prioritizes data security with constant backups, ensuring client data is always safe and protected. This provides peace of mind for publishers regarding the integrity and safety of their sensitive information.
6. Easy-to-Use Shopping Cart
The platform includes a seamless shopping cart system for customers, making the checkout experience enjoyable and straightforward. This enhances the customer journey and can lead to higher conversion rates.

Additional features

1. End-to-End Subscription Service
A complete solution for managing magazine, catalog, and newsletter subscriptions, covering all aspects from sales to distribution.
2. Flexible Management Options
Publishers can choose to either license the software for internal management or outsource the entire subscription process to the crmSubscribe team.
3. Human Support
All inquiries and critical decisions are handled by real people, not AI or bots, providing personalized customer service and problem-solving.
4. Safe + Secure
Software systems are highly secure with constant backups to protect data and ensure customer satisfaction.
5. Fast Delivery
Responsive service provides quick and efficient subscription management, helping publishers reach their audience faster.
6. Scalability
The service can grow and adapt with an expanding customer base without sacrificing service quality, supported by in-depth analytical reporting.
7. Real People
All customer interactions, package dispatches, and crucial decisions are handled by human staff.
8. Shopping Cart
An intuitive and user-friendly shopping cart system provides a smooth and enjoyable checkout experience for customers.
9. Proudly Australian designed and built
The system was founded and is operated in Sydney, offering locally developed and tailored solutions.
10. Affordable and Flexible
The systems are designed to be cost-effective and adaptable to various client budgets and needs.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
11
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇷🇺RUB

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