CROSStrax logo

CROSStrax

by CROSStrax LLC
No reviews yet
Active3+ countriesCloud
Quick facts
VendorCROSStrax LLC
Year launchedN/A
StatusActive
Location1217 Airport Rd STE 420, Destin, FL 32541
Countries served3+
Languages1
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesNO

About CROSStrax

CrossTrax is a top-tier "all-in-one" hub for investigative professionals. It effectively removes the chaos of managing cases via spreadsheets and emails, replacing them with a secure, automated workflow.

CrossTrax is a top-tier "all-in-one" hub for investigative professionals. It effectively removes the chaos of managing cases via spreadsheets and emails, replacing them with a secure, automated workflow. Its standout strength is the Client Portal, which builds immense trust through transparency. While it requires an initial time investment to learn, the payoff in professionalized reporting and automated billing makes it an essential tool for any growing investigative agency.

Pros & Cons

Pros
  • It handles investigator-specific needs like video evidence and surveillance logs perfectly.
  • The entry-level price point is one of the most competitive in the professional market.
  • Offers extensive webinars and video tutorials to help users navigate the system.
Cons
  • It can be time-consuming to master all the advanced features during initial setup.
  • Native financial syncing is primarily limited to QuickBooks Online

Features

Key features

Integrated Billing

Allows investigators to log expenses and hours directly into a case, which then syncs with QuickBooks for instant invoicing.

CrossTrax AI

Leverages artificial intelligence to summarize large volumes of data, detect patterns, and assist in drafting professional communications.

Dedicated Client Portal

A branded space where clients can log in 24/7 to see real-time status updates and download completed reports.

GPS Tracking & Verification

Provides verifiable proof of service and investigator location tracking for quality control and court admissibility.

Automated Report Builder

Automatically transforms field notes and timestamps into polished, professional PDF reports for clients.

Additional features

Compliance Tools

Built-in checks to ensure investigative steps follow legal and regulatory guidelines.

Task Management

Assigns specific investigative steps to team members with automated reminders.

Route Optimization

GPS-driven tool to plan the most efficient travel paths for process servers.

Case Intake Forms

Embeddable forms for websites that allow clients to start cases directly in the system.

Audio Transcription

Built-in tool to convert recorded interviews into searchable text.

SOC 2 Type II Certified

Meets high-level security audits for data protection and confidentiality.

Mobile App Access

Field investigators can upload media and notes directly from their smartphones.

Subject Profiles

Detailed dossiers for suspects including physical descriptions and historical activity.

Contact Management

Centralized database for clients, subjects, witnesses, and associates.

Evidence Management

Securely stores and organizes photos, videos, and documents linked to specific cases.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

3
Countries served
1
Interface languages
1
Billing currencies

Available in

United StatesCanadaNew Zealand

Interface languages

English

Billing currencies

🇺🇸USD

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