CrowdTwist logo

CrowdTwist

by CrowdTwist · Since 2009
No reviews yet
SoldAvailable globallyCloud
Quick facts
VendorCrowdTwist
Year launched2009
StatusSold
Location2300 Oracle Way, Austin, Texas 78741, US
Countries servedGlobal
Languages5
Integrations1+
Free tier
Free trial
Contact salesYES

About CrowdTwist

CrowdTwist is a loyalty and engagement software from CrowdTwist that provides comprehensive loyalty solutions for businesses. It combines accessibility policy, Oracle Cloud Infrastructure, and Oracle Fusion Cloud Applications so organizations can effectively manage customer engagement and loyalty programs. Additionally, it supports Oracle AI Database to use data insights for improved decision-making. CrowdTwist enables businesses to foster customer relationships and drive retention through its reliable analytics and cloud capabilities. With its user-friendly interface and integration with Oracle’s ecosystem, it offers scalable solutions for companies of all sizes. Key capabilities: accessibility policy Oracle Cloud Infrastructure Oracle Fusion Cloud Applications Oracle AI Database loyalty program management Best for: businesses that need effective tools for customer loyalty and engagement management.

CrowdTwist by CrowdTwist is a robust customer engagement and loyalty platform that helps businesses create personalized experiences for their customers to drive brand loyalty and increase customer retention. One of its standout features is the ability to create customized loyalty programs tailored to each customer's preferences and behavior. The user interface of CrowdTwist is clean, intuitive, and easy to navigate. It offers a straightforward design that enhances user experience by making it simple to set up and manage loyalty programs. The platform's dashboard provides a comprehensive view of customer data, allowing businesses to analyze customer behavior and track the success of their loyalty programs. What distinguishes CrowdTwist from its competitors is its advanced segmentation capabilities, which allow businesses to target specific customer segments with personalized incentives and rewards. This level of customization helps to drive engagement and build stronger relationships with customers. In terms of performance, CrowdTwist excels in managing large datasets and complex operations with speed and efficiency. The platform is reliable and can handle high volumes of customer data without sacrificing performance.

Pros & Cons

What users like
  • +Seamless integration with other Oracle applications.
  • +Comprehensive omnichannel loyalty capabilities.
  • +Advanced gamification features.
  • +Robust data analytics and reporting tools.
  • +Customizable loyalty program design
What users flag
  • Pricing details are not publicly available.
  • Primarily available in English.
  • May require Oracle ecosystem for full functionality.
  • No in-app marketplace for additional features.
  • May require training for optimal use.

Features

Key features

Omnichannel Loyalty Programs
Create consistent loyalty experiences across physical and digital touchpoints.
First-Party Data Collection
Capture and connect data across all touchpoints to build comprehensive customer profiles.
Gamification
Incorporate non-purchase activities and gamified elements to enhance customer engagement.
Personalized Experiences
Use data to target valuable customers and deliver personalized messaging and experiences.
Household Rewards
Allow members to pool points with family and friends to redeem rewards faster.
Integration with Oracle Unity CDP
Enable bi-directional data flows to build richer data sets and audience segments.
Self-Service Control Center
Manage all aspects of your loyalty program, including campaign and reward management.

Additional features

Customer Data Capture
Collect actionable customer data across all touchpoints and channels.
Non-Purchase Activities and Gamification
Engage customers beyond the point of transaction.
First-Party Profiles
Build rich, first-party profiles of your most valuable customers.
Integration with Responsys Campaign Management
Create more targeted marketing campaigns using real-time customer loyalty and engagement data.
Households
Allow members to form households within your loyalty program.
Brand Authenticity
Fuse the loyalty experience into your existing digital properties while maintaining complete control over the look and feel of the brand.
Brand Value and Impact
Drive brand value and encourage customer behavior through a strategically designed loyalty program.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
5
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇸🇪SEK🇮🇳INR🇲🇽MXN

No reviews yet

Be the first to drop a review

Alternatives to CrowdTwist

Zeal logo

Zeal

Zeal is a project management software from Zeal that supports team collaboration. It includes task…

LovCash logo

LovCash

LovCash is a blockchain-powered financial and commerce platform from LovCash that revolutionizes the fast-moving consumer…

Z

Zygo Companion

Zygo Companion is a software platform from Zygo Tecnologia that assists in managing and analyzing…

Zoho Thrive logo

Zoho Thrive

Zoho Thrive is a loyalty program software from Zoho that helps boost repeat sales and…

Yummy Loyalty logo

Yummy Loyalty

Yummy Loyalty is a loyalty program software from Yalt designed to change one-time visitors into…

Yippeesoft Loyalty Program logo

Yippeesoft Loyalty Program

Yippeesoft Loyalty Program is a loyalty management software from Mixto that helps businesses engage their…

Often compared with CrowdTwist

Compare any two tools →
Zeal logo
Zeal
Customer Loyalty
0.0
LovCash logo
LovCash
Retail Management
0.0
Z
Zygo Companion
Customer Loyalty
0.0
Zoho Thrive logo
Zoho Thrive
Customer Loyalty
0.0