CSI logo

CSI

by Computer Services, Inc. · Since 1965
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ActiveAvailable globallyCloud
Quick facts
VendorComputer Services, Inc.
Year launched1965
StatusActive
LocationCSI Headquarters CSI Core Processing (NuPoint) 3901 Technology Drive Paducah, KY 42001 United States
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About CSI

CSI is a fintech and regtech software platform from Computer Services, Inc. that supports the business growth in an evolving digital landscape. It combines Open Banking Marketplace, Developer Portal (CSIBridge), and CSI AccessDirect so users can deliver a high-quality customer use. The platform lets businesses grow deposits, increase market share, and expand offerings through open banking solutions. CSI also provides a comprehensive Customer Service Portal and Open Banking FAQs for user assistance. Key capabilities: Open Banking Marketplace Developer Portal (CSIBridge) CSI Customer Service Portal CSI AccessDirect Open Banking FAQs Best for: financial institutions that need modern solutions to navigate regulatory challenges and improve customer engagement.

CSI's Open Banking Platform is a powerful tool designed to help financial institutions navigate the complexities of the modern digital landscape. By offering a comprehensive suite of features, including robust API integration, secure data sharing capabilities, and stringent security measures, the platform empowers banks and credit unions to innovate, enhance customer experiences, and streamline operations. The platform's user-friendly interface, coupled with its intuitive design, ensures a seamless experience for users of all technical proficiencies. Key functionalities such as API integration facilitate seamless connectivity with third-party applications and services, while data sharing capabilities enable secure and controlled data exchange between financial institutions and fintech providers. Additionally, the platform's emphasis on security and compliance helps institutions adhere to regulatory requirements related to open banking. In terms of performance and reliability, CSI has a well-established reputation for delivering robust and efficient software solutions. The Open Banking Platform is designed to handle large volumes of transactions and data, ensuring minimal downtime and optimal performance.

Pros & Cons

Pros
  • Strong compliance features (e.g., Reg E, identity verification).
  • Core part of mobile banking app integration.
  • Customizable and user-friendly interface with easy-to-access features.
  • Timely issue resolution and system maintenance.
  • Ability to create linked agendas and manage documents efficiently (for board meetings).
Cons
  • Slow performance and outdated design (appears from the 90s).
  • Complex user interface that can be difficult to navigate.
  • Occasional system downtimes.
  • Limited customer service (lack of available support).
  • Some features are harder to use without advanced knowledge.

Features

Key features

1. Core Banking Software

Integrated solutions for handling customer accounts, transactions, and other banking operations.

2. Cybersecurity

Managed services to safeguard against cyber threats.

3. Managed IT Services

Technology management to optimize system performance.

4. Financial Crimes Prevention

Tools designed to prevent fraud and ensure regulatory compliance.

5. Advisory Services

Consulting for improving banking infrastructure and security.

Additional features

1. Integrated Core Banking Platform
2. Customer Engagement Tools (e.g., mobile banking, online banking)
3. Real-time Payments (e.g., FedNow and instant payment support)
4. Cybersecurity Services (24/7 monitoring, threat detection)
5. Cloud-based infrastructure management for streamlined tech.
6. Financial Crimes and Fraud Prevention Tools
7. Consulting for Digital Transformation

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
3
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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